レビュー (1,335)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年7月15日

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
フランス
アプリの使用期間:3ヶ月
Shark Byte, Incが返信しました 2024年7月16日

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

2024年9月18日

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
ドイツ
アプリの使用期間:3年以上
Shark Byte, Incが返信しました 2024年9月19日

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

2024年6月7日

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
アメリカ合衆国
アプリの使用期間:30日
Shark Byte, Incが返信しました 2024年6月8日

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

2024年9月16日

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
アメリカ合衆国
アプリの使用期間:30分
Shark Byte, Incが返信しました 2024年9月17日

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

2024年5月18日

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
ドイツ
アプリの使用期間:11ヶ月
Shark Byte, Incが返信しました 2024年5月19日

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

2024年1月25日

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

True Image Tech
アメリカ合衆国
アプリの使用期間:2年以上
Shark Byte, Incが返信しました 2024年1月29日

Hi True Image Tech team!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

2024年6月22日

Super easy and Reliable

Gym Essential X
アメリカ合衆国
アプリの使用期間:3日
Shark Byte, Incが返信しました 2024年6月23日

Hi, Gym Essential X!

Thank you for sharing your kind words with our team! Glad to hear that you enjoyed using our app.

We're committed to maintaining the high standards you've experienced and hope to continue exceeding your expectations.

Best regards,
HelpCenter team

2024年2月5日

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
イギリス
アプリの使用期間:6年以上
Shark Byte, Incが返信しました 2024年2月6日

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

2024年3月5日

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
ドイツ
アプリの使用期間:5年弱
Shark Byte, Incが返信しました 2024年3月8日

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

2023年11月23日

Needed some tech support; contacted them via Chat and it was sorted in minutes.
Easy to use app, have used it now for around three or four years.

Pasta Kitchen (tutto pasta)
イギリス
アプリの使用期間:8年弱
Shark Byte, Incが返信しました 2023年11月24日

Hi!

Happy to hear that you are satisfied with our app and support service :)
Feel free to contact us if you face any issues, we are always here and happy to help!

Best regards,
HelpCenter team