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Nice app !!. Five stars !!. It has everything I need !! Very easy to use. Price is also good. Highly recommended
Hello CUITISAN.HK,
Thank you for using Help Center app and for your kind review!
Please note that we have an optional contact form page. You can enable it by navigating to HC Settings > Content.
If you have any questions regarding the app - please contact us - support@eoscity.com.
Kind regards!
HC support team
An absolutely great and effective app, very helping. It helps gaining a lot of time. Could you just translate the frequently asked questions templates from some languages such as french or spanish? It would be easier. :-) xx
awesome app guys congrats. only thing is we can not remove your name from the website without subscribing a plan.
Hi dear Ever.Boost!
We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. We try to do our best to improve our functionality and service!
Best regards,
Helpcenter Team
We went for the premium option, but honestly the app is overall not worth it. These sort of apps suppose ease up your customer communication but for us it didnt!
Clanky set up, really bad overview in inbox and per each customer. Slow and laggy.
Needs some serious improvement, customer support only through email and really slow. I would rather pay more and have a proper helpdesk function then this.
Sorry gave it try but there are better options out there that actually help and make your life easier.
Thank you for your feedback. Our team is sorry you felt this way.
Development is constantly improving the product to meet the best expectations.
If you are willing to give HD another try - our team can guide you through each step to set up and maintain the application in the fastest and easiest way.
Best wishes
This app is absolutely incredible. I am not good at IT stuff but this is kids' play.
It took me five minutes total to install app and check / write my questions. I even added an extra question. Everything was already automated for me.
What's more, I already had a horrible FAQ page on my site. This app automatically deleted the horrible one and left the new one in it's place. What a relief - I had no idea how to delete my old page. I didn't even have to do anything - the old link now goes to the new FAQ page. Brilliant, brilliant, brilliant! Thanks a million!!!!!
Kim, Qld, Australia
Didn't work well when I tried to edit the content on my Chrome browser.
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Free and doesn't nag trying to sell stuff to you. Installs easily. Quick and intuitive to setup up help page structured by category/section/article complete with a preview button. The default toggle animation and styling are nice enough to leave as-is.
Ho usato quest'app per introdurre le FAQ e la live chat, molto utile ed assistenza sempra disponibile, unica pecca riscontro un problema con la live chat che bisogna aggiornare la pagina per inviare correttamente i messaggi in chat
Ciao Kitters,
Grazie mille per aver lasciato una recensione positiva.
Il tuo feedback è importante per noi!
Grazie per aver segnalato l'inconveniente, il nostro team sta già lavorando alla soluzione di questo problema.
In caso di difficoltà, i nostri agenti di supporto saranno lieti di aiutarti.
Distinti saluti,
HelpCenter Team
Had an issue but was fixed. Is a great app for the price! Can't beat free and easy to use.