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After hearing how easy this app was to use I created some issues for myself when I first installed it (changed proxy settings and didn't adjust in navigation and a font/colour option that hid headings.)
I was super frustrated (because I didn't know what the issues were). The developer was great. Email support was every 24 hours (and faster would have been nice), BUT it was comprehensive, clear and 100% worked.
Help-Centre is set up now and I love it. It is a super effective and easy way to have a solid FAQ page.
Great app - it was easy to set up and customise to match my colour scheme, and I am happy with how it looks and functions on my site.
Works really good for me. Simple to understand and simple to implement in the store.I can recommend it to everyone.
My misunderstanding. The app works fine and verified the root of the problem was indeed external after extense research. My apologies.
Kindly note that, as explained via emails, developers have removed the added code and compared theme code versions to find that the snippet added had no effect on the problem mentioned.
As mentioned in emails, looks like another app updated/installed or theme updated could have caused the issue.
Hope this makes sense and we wish we could assist more in your case.
Wishes,
HelpCenter team
The customer service is excellant. I had a quick answer right away. Very fast.
Very Good App. I love it. This is very easy to install in the website.
Awesome app.
Very nice app. Easy to use, and integrate.
Need some basic CSS skills if you want to fully customise it.
About SEO, where can I find a way to add meta description to this page ?
I love this app. Easy to use and looks great! The category system makes it easy for users to navigate.
This is the best way to communicate to a customer - ordered and structured. Thanks for designing it. It is worth the premium plan.
Perfect app
Perfect app
Perfect app
Perfect app
Perfect app
Perfect app
Perfect app
Perfect app
Perfect app