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Good app for FAQs, for the most part. Comes complete with schema markup and the ability to link to specific Q&As. The template choices are limited. There are a couple of issues with technical SEO/accessibility:
1) There are three levels for Headings and Q&As: Category > Section > Articles. If you don't use categories AND sections then you end up with skipped heading levels. In our case, we don't need a subcategory/section within each category.
2) It comes with it's own title tag, which means you get flagged in SEO audits for having multiple title tags. There's no documentation about it this, or how to work around it. I've found that you have to edit the theme code so that the Shopify title tag isn't inserted on this page.
3) The app is heavy, so the FAQs page gets flagged for being slow.
Hello Fancy Feast US team.
Thank you for your feedback. We’re constantly striving to improve our customers’ experience, so we’ll use your suggestions to improve our application. Thanks for being a customer!
Best rgards,
HelpCenter team
My FAQ page looks great! Thank you!
This app is a solid free app. You have to learn what you can do and cannot do with their hierarchy of data, but once you learn it, I think it will fullfil most people’s needs for an FAQ page.
Works Great!! Very happy with the results. If you don't have a FAQ on your page, get this right now!!
I used this app to do my privacy policy, shipping policy, etc. Really convenient and easy to setup with the help of the generator.
Awesome little app, it looks awesome and quite easy to use.
Excelente! Buen orden y profesionalismo a la vez.
Aplicación recomendada.
So far so good. Nice and simple.
App works perfectly and you get all you need to get started on the free plan. I was considering changing to the paid plan, started the trial and send 2 different, simple, inquires to customer support, one regarding the tabs and one regarding my technical inability to make use of the black friday offer. 2 weeks passed and I have yet to receive an answer to any of my emails or reminders.
Their customer service used to be better in the past,.so sad. Needless to say, I left the trial and I m back on the free plan.
I used this app and it had all I needed, sections with articles and categories.
It explains step by step who can create your help page.