SB: Help Center, FAQ Page Tabs

SB: Help Center, FAQ Page Tabs

Prezzi
Installazione gratuita. Prova gratuita disponibile.
Elementi chiave
Compatibile con i temi più recenti
Valutazione
4,7 (368)
Sviluppatore
Shark Byte, Inc

Turn conversations into conversions: AI SEO-friendly FAQ builder, product tabs, live chat, helpdesk

Enhance your customer support with HelpCenter. Quickly create informative FAQs in a few clicks with ChatGPT-4. Translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.

Enhance your customer support with HelpCenter. Quickly create informative FAQs in a few clicks with ChatGPT-4. Translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365. altro
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Easily add product tabs, share content across multiple products with shared tabs
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
Elementi chiave
Compatibile con i temi più recenti

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

  • LangShop
  • ChatGPT
  • Facebook Messenger

Prezzi

Free

Installazione gratuita

$0.25 per each additional ticket. Click See all pricing options to see over 45 available features

  • Limited FAQs (customizable) & templates
  • Custom CSS
  • Widget with FAQs, order tracking
  • Unlimited product tabs
  • Live chat/chatbot (1)
  • Helpdesk (10 tickets/mo)

Basic

$5.99 /mese

o a $59.99/anno con un risparmio del 17%

$0.16 per each additional ticket. Everything in Free, plus:

  • Unlimited FAQs (with GPT-4)
  • Multilingual FAQs (up to 3)
  • Premium templates
  • Unlimited shared tabs
  • Unlimited LiveChat & Chatbot
  • Unlimited support agents
  • Helpdesk (50 tickets/mo)
  • No branding

Prova gratuita di 3 giorni

Standard

$19.99 /mese

o a $199.99/anno con un risparmio del 17%

$0.15 per each additional ticket. Click See all pricing options to see over 45 available features

  • Everything in Basic, plus:
  • Helpdesk (300 tickets/mo)
  • FAQ translations (up to 5)

Prova gratuita di 3 giorni

Advanced

$49.99 /mese

o a $498.96/anno con un risparmio del 17%

$0.1 per each additional ticket. Click See all pricing options to see over 45 available features

  • Everything in Basic, plus:
  • Helpdesk ticketing system (1000 tickets)
  • Unlimited FAQ translations
  • Support priority
  • Feature request priority

Prova gratuita di 3 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (368)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
9 maggio 2025

Good support from Caleb. Quick answers and he try to guide you as best as possible

Circular Fash
Svezia
Circa 4 ore di utilizzo dell’app
Shark Byte, Inc ha risposto 12 maggio 2025

Hi!

We truly appreciate your feedback and are glad he could guide you effectively. If you ever need assistance again, we’re always here to help!

Best regards
HelpCenter team

15 luglio 2024

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
Francia
21 giorni di utilizzo dell’app
Shark Byte, Inc ha risposto 16 luglio 2024

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

18 settembre 2024

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
Germania
Oltre 3 anni di utilizzo dell’app
Shark Byte, Inc ha risposto 19 settembre 2024

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

24 aprile 2025

helpfull support team and great app to help and support your customer

Youlya
Egitto
Circa un'ora di utilizzo dell’app
Shark Byte, Inc ha risposto 25 aprile 2025

Hi!

Thank you for your feedback! We're glad to hear the app and our support team have been helpful to you :)

Best regards,
HelpCenter team

26 giugno 2025

The contact form submissions should create tickets... too clunky.

Chariot Outdoor
Stati Uniti
Shark Byte, Inc ha risposto 28 giugno 2025

Hi Chariot Outdoor team!

We are very sorry that our app didn't meet your expectations.
Please let me clarify that the contact form message is automatically sent to the email you linked to the contact form.
If it's the same email you have in HelpDesk, the message will be shown there as well.

Kind regards,
HelpCenter team

Assistenza

Assistenza app fornita da Shark Byte, Inc.

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Sviluppatore

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

Lanciata

8 dicembre 2015 · Changelog

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