Help Center: FAQ Page Helpdesk

Help Center: FAQ Page Helpdesk

価格設定
無料プランあり。 無料体験あり。
ハイライト
管理画面で直接操作
最新テーマに対応
評価
4.7 (1,328)

Turn conversations into conversions: AI-powered FAQ builder, live chat, helpdesk, chatbot

Reduce effort per ticket with self-service options such as FAQs, knowledge bases, or help centers (quickly generated by ChatGPT 4) by HelpCenter. Over a dozen of FAQ templates are available. Automate routine requests with chatbots. Stay connected with your customers in real time via live chat and centralize all inquiries from email, live chat, FB messenger in one inbox with our helpdesk ticketing system. We provide 24/7 support to help you resolve any issue promptly and efficiently.

Reduce effort per ticket with self-service options such as FAQs, knowledge bases, or help centers (quickly generated by ChatGPT 4) by HelpCenter. Over a dozen of FAQ templates are available. Automate routine requests with chatbots. Stay connected with your customers in real time via live chat and centralize all inquiries from email, live chat, FB messenger in one inbox with our helpdesk ticketing system. We provide 24/7 support to help you resolve any issue promptly and efficiently. さらに表示する
  • GPT-4 powered FAQ app: Generate SEO-friendly FAQs on any page in no time
  • AI-powered FAQ translations: Globalize your FAQs for wider reach
  • Omnichannel: Centralize inquiries from email, live chat, Facebook in one inbox
  • Effective live chat & chatbot app: Solve issues in real time & sell proactively
  • Self-service widget: Integrated with contact form, order tracking & FAQ
ハイライト
管理画面で直接操作
最新テーマに対応

公開日

2015年12月8日 · 変更ログ

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

LangShop

価格設定

Free

無料インストール

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • HelpCenter branding
  • Live chat & CRM with 10 tickets/mo

Basic

$5.99 /月

または$59.99/年で17%お得

$0.16 per each additional ticket; top-up is available starting from 25 tickets

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • No branding
  • Live chat & CRM with 50 tickets/mo

3日間の無料体験

Standard

$19.99 /月

または$199.99/年で17%お得

$0.15 per each additional ticket; top-up is available starting from 50 tickets

  • All from Basic
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/mo
  • Unlimited support agents & auto responses
  • Unlimited chatbots

3日間の無料体験

Advanced

$49.99 /月

または$498.96/年で17%お得

$0.1 per each additional ticket; top-up is available starting from 100 tickets

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/mo
  • Support priority
  • Feature request priority

3日間の無料体験

Free

無料インストール

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • HelpCenter branding
  • Live chat & CRM with 10 tickets/mo

Basic

$5.99 /月

または$59.99/年で17%お得

$0.16 per each additional ticket; top-up is available starting from 25 tickets

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • No branding
  • Live chat & CRM with 50 tickets/mo

3日間の無料体験

Standard

$19.99 /月

または$199.99/年で17%お得

$0.15 per each additional ticket; top-up is available starting from 50 tickets

  • All from Basic
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/mo
  • Unlimited support agents & auto responses
  • Unlimited chatbots

3日間の無料体験

Advanced

$49.99 /月

または$498.96/年で17%お得

$0.1 per each additional ticket; top-up is available starting from 100 tickets

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/mo
  • Support priority
  • Feature request priority

3日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (1,328)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年5月18日

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
ドイツ
アプリの使用期間:11ヶ月
Shark Byte, Incが返信しました 2024年5月19日

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

2024年3月5日

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
ドイツ
アプリの使用期間:5年弱
Shark Byte, Incが返信しました 2024年3月8日

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

2024年2月14日

I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.

Smart Sips Coffee
アメリカ合衆国
アプリの使用期間:5年以上
Shark Byte, Incが返信しました 2024年2月16日

Dear Smart Sips Coffee !

First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!

There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.

Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!

We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.

We truly value our customers and try to do our best to provide them with the best experience possible.

Waiting for your reply!

Best Regards
HelpCenter team

2024年2月5日

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
イギリス
アプリの使用期間:6年以上
Shark Byte, Incが返信しました 2024年2月6日

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

2024年6月7日

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
アメリカ合衆国
アプリの使用期間:1日
Shark Byte, Incが返信しました 2024年6月8日

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

サポート

Help Center: FAQ Page Helpdeskに関するご質問にはShark Byte, Incがお答えいたします。

開発者

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

リソース

この開発者は日本語での直接的なサポートを提供していません。

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