HelpCenter: AI FAQ+Help Center

HelpCenter: AI FAQ+Help Center

Prijs
Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
Hoogtepunten
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Werkt met de nieuwste thema's
Beoordeling
4,7 (1.335)
Ontwikkelaar
Shark Byte, Inc

Turn conversations into conversions: AI SEO-friendly FAQ builder, live chat, helpdesk

Enhance your customer support with HelpCenter—the ultimate tool for stores of all sizes, from small to enterprise. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration, & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back.

Enhance your customer support with HelpCenter—the ultimate tool for stores of all sizes, from small to enterprise. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration, & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. meer
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Experienced Shopify developers: 9 years in the market, 24/7/365 support

Bevat onvertaalde tekst

Vertaling weergeven
Hoogtepunten
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Werkt met de nieuwste thema's

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

LangShop, ChatGPT, Facebook Messenger

Bewerkingstools

HTML, RTF-editor, Drag-and-drop-editor, AI-generatie, Importeren en exporteren, Aangepaste URL, Afbeeldingen, Video's, Meerdere talen, SEO, Vertaling

Weergaveopties

Accordeons, Tabbladen, Eigen templates, Productpagina, Pagina met veelgestelde vragen, Zoekbalk, Directe antwoorden, Mobiel responsief, Aangepaste lettertypen en kleuren, Aangepaste CSS

Berichten versturen in real time

Live chat, E-mailchat, Social media, Bestanden uploaden, Agentanalytics, Klantinzichten

Geautomatiseerde antwoorden

Veelgestelde vragen, Begroetingen, Snelle reacties, Updates van bestellingen

Aanpassing

Kleur en lettertype, Chatvenster, Openingstijden, Welkomstberichten, Chatknoppen, Tagging, Chattoewijzing, Chatstromen, Agentavatar

Prijs

Free

Gratis te installeren

$0.25 per each additional ticket. Click See all pricing options to see over 45 available features

  • Limited FAQ articles & pre-built templates
  • Customizable FAQs, help widget
  • Livechat, chatbot (1)
  • Helpdesk, 10 tickets/mo
  • HelpCenter branding

Basic

$5.99 /maand

of $59.99/jaar en bespaar 17%

$0.16 per each additional ticket. Click See all pricing options to see over 45 available features

  • GPT-4
  • Unlimited FAQs/categories
  • Premium templates
  • FAQ translation, images
  • Unlimited live chat/chatbot
  • Helpdesk, 50 tickets/mo
  • No branding

Gratis proefperiode van 3 dagen

Standard

$19.99 /maand

of $199.99/jaar en bespaar 17%

$0.15 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Basic, and:
  • Helpdesk, 300 tickets/mo
  • FAQ translations, up to 5
  • Click See all pricing options to see over 45 available features

Gratis proefperiode van 3 dagen

Advanced

$49.99 /maand

of $498.96/jaar en bespaar 17%

$0.1 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Standard, and:
  • Helpdesk ticketing system, 1000 tickets/mo
  • FAQ translations, unlimited
  • Support priority
  • Feature request priority

Gratis proefperiode van 3 dagen

Bevat onvertaalde tekst

Vertaling weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (1.335)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
18 september 2024

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
Duitsland
Meer dan 3 jaar gebruiken de app
Shark Byte, Inc heeft geantwoord 19 september 2024

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

15 juli 2024

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
Frankrijk
21 dagen gebruiken de app
Shark Byte, Inc heeft geantwoord 16 juli 2024

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

7 juni 2024

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
Verenigde Staten
30 dagen gebruiken de app
Shark Byte, Inc heeft geantwoord 8 juni 2024

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

16 september 2024

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
Verenigde Staten
30 minuten gebruiken de app
Shark Byte, Inc heeft geantwoord 17 september 2024

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

18 mei 2024

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
Duitsland
11 maanden gebruiken de app
Shark Byte, Inc heeft geantwoord 19 mei 2024

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

Ondersteuning

Shark Byte, Inc kan al je vragen beantwoorden over HelpCenter: AI FAQ+Help Center.

Ontwikkelaar

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Geïntroduceerd

8 december 2015 · Wijzigingenlogboek

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