SB: Help Center, FAQ Page Tabs

SB: Help Center, FAQ Page Tabs

Preços
Instalação gratuita. Avaliação gratuita disponível.
Destaques
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas
Classificação
4,7 (368)
Programador
Shark Byte, Inc

Turn conversations into conversions: AI SEO-friendly FAQ builder, product tabs, live chat, helpdesk

Enhance your customer support with HelpCenter. Quickly create informative FAQs in a few clicks with ChatGPT-4. Translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.

Enhance your customer support with HelpCenter. Quickly create informative FAQs in a few clicks with ChatGPT-4. Translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365. mais
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Easily add product tabs, share content across multiple products with shared tabs
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
Destaques
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

  • LangShop
  • ChatGPT
  • Facebook Messenger

Preços

Free

Instalação gratuita

$0.25 per each additional ticket. Click See all pricing options to see over 45 available features

  • Limited FAQs (customizable) & templates
  • Custom CSS
  • Widget with FAQs, order tracking
  • Unlimited product tabs
  • Live chat/chatbot (1)
  • Helpdesk (10 tickets/mo)

Basic

$5.99 / mês

ou $59.99/ano e poupe 17%

$0.16 per each additional ticket. Everything in Free, plus:

  • Unlimited FAQs (with GPT-4)
  • Multilingual FAQs (up to 3)
  • Premium templates
  • Unlimited shared tabs
  • Unlimited LiveChat & Chatbot
  • Unlimited support agents
  • Helpdesk (50 tickets/mo)
  • No branding

Avaliação gratuita de 3 dia

Standard

$19.99 / mês

ou $199.99/ano e poupe 17%

$0.15 per each additional ticket. Click See all pricing options to see over 45 available features

  • Everything in Basic, plus:
  • Helpdesk (300 tickets/mo)
  • FAQ translations (up to 5)

Avaliação gratuita de 3 dia

Advanced

$49.99 / mês

ou $498.96/ano e poupe 17%

$0.1 per each additional ticket. Click See all pricing options to see over 45 available features

  • Everything in Basic, plus:
  • Helpdesk ticketing system (1000 tickets)
  • Unlimited FAQ translations
  • Support priority
  • Feature request priority

Avaliação gratuita de 3 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (368)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
9 de maio de 2025

Good support from Caleb. Quick answers and he try to guide you as best as possible

Circular Fash
Suécia
Aproximadamente 4 horas usando a aplicação
Questão respondida por Shark Byte, Inc 12 de maio de 2025

Hi!

We truly appreciate your feedback and are glad he could guide you effectively. If you ever need assistance again, we’re always here to help!

Best regards
HelpCenter team

15 de julho de 2024

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
França
21 dias usando a aplicação
Questão respondida por Shark Byte, Inc 16 de julho de 2024

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

18 de setembro de 2024

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
Alemanha
Mais de 3 anos usando a aplicação
Questão respondida por Shark Byte, Inc 19 de setembro de 2024

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

24 de abril de 2025

helpfull support team and great app to help and support your customer

Youlya
Egito
Aproximadamente 1 hora usando a aplicação
Questão respondida por Shark Byte, Inc 25 de abril de 2025

Hi!

Thank you for your feedback! We're glad to hear the app and our support team have been helpful to you :)

Best regards,
HelpCenter team

26 de junho de 2025

The contact form submissions should create tickets... too clunky.

Chariot Outdoor
Estados Unidos
Questão respondida por Shark Byte, Inc 28 de junho de 2025

Hi Chariot Outdoor team!

We are very sorry that our app didn't meet your expectations.
Please let me clarify that the contact form message is automatically sent to the email you linked to the contact form.
If it's the same email you have in HelpDesk, the message will be shown there as well.

Kind regards,
HelpCenter team

Assistência

Assistência à aplicação fornecida por Shark Byte, Inc.

Recursos

Este programador não oferece assistência direta em Português (portugal).

Programador

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

Lançada

8 de dezembro de 2015 · Registo de alterações

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