HelpCenter:FAQ Page, Live Chat

HelpCenter:FAQ Page, Live Chat

Priser
Gratisplan tillgänglig. Gratis testversion tillgänglig.
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana
Betyg
4,7 (1 330)

Turn conversations into conversions: AI SEO-friendly FAQ builder, live chat, helpdesk

Quickly create informative FAQ pages, help centers, knowledge bases with ChatGPT-4 powered app, ensuring that your customers get the information they need promptly and saving your support team effort. FAQs AI translation available by LangShop. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, and FB Messenger in one inbox with our helpdesk ticketing system. HelpCenter app provides 24/7 support to help you resolve any issue promptly & efficiently.

Quickly create informative FAQ pages, help centers, knowledge bases with ChatGPT-4 powered app, ensuring that your customers get the information they need promptly and saving your support team effort. FAQs AI translation available by LangShop. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, and FB Messenger in one inbox with our helpdesk ticketing system. HelpCenter app provides 24/7 support to help you resolve any issue promptly & efficiently. mer
  • GPT-4 powered FAQ app: Generate FAQs on any page good for SEO (FAQ rich results)
  • 25+ FAQ templates: For FAQ pages, help widgets, contact forms, product faqs.
  • AI-powered FAQ translations: Globalize your FAQs for wider reach
  • Helpdesk: Unify all quiries in 1 inbox, provide proactive support with live chat
  • Self-service help widget: Add a popup with a contact form, order tracking & FAQs

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana

Meddelanden i realtid

Agentanalys, Kundinsikter, Chatt för e-post, Filuppladdningar, Livechatt, Sociala medier

Automatiserade svar

Vanliga frågor (FAQ), Hälsningar, Orderuppdateringar, Snabba svar

Anpassning

Agent avatar, Öppettider, Chattuppdrag, Chattknappar, Chattflöden, Chattfönster, Färg och teckensnitt, Taggning, Välkomstmeddelanden

Lansering

8 december 2015 · Ändringslogg

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

LangShop, ChatGPT, Facebook Messenger

Priser

Free

Gratis att installera

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • Limited FAQ articles
  • Default templates
  • Customizable FAQs, widget design
  • Live chat & chatbot (1)
  • Helpdesk, 10 tickets/mo
  • HelpCenter branding

Basic

$5.99 /månad

eller $59.99/år och spara 17 %

$0.16 per each additional ticket; top-up is available starting from 25 tickets

  • GPT-4
  • Unlimited FAQs/categories
  • Premium templates
  • Images
  • FAQ translations(3)
  • Unlimited live chat/chatbot
  • Helpdesk, 50 tickets/mo
  • No branding

Prova gratis i 3 dagar

Standard

$19.99 /månad

eller $199.99/år och spara 17 %

$0.15 per each additional ticket; top-up is available starting from 50 tickets

  • All from Basic plus:
  • Helpdesk, 300 tickets/mo
  • FAQ translations, up to 5
  • 45+ features available

Prova gratis i 3 dagar

Advanced

$49.99 /månad

eller $498.96/år och spara 17 %

$0.1 per each additional ticket; top-up is available starting from 100 tickets

  • All from Standard plus:
  • Helpdesk ticketing system, 1000 tickets/mo
  • FAQ translations, unlimited
  • Support priority
  • Feature request priority

Prova gratis i 3 dagar

Free

Gratis att installera

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • Limited FAQ articles
  • Default templates
  • Customizable FAQs, widget design
  • Live chat & chatbot (1)
  • Helpdesk, 10 tickets/mo
  • HelpCenter branding

Basic

$5.99 /månad

eller $59.99/år och spara 17 %

$0.16 per each additional ticket; top-up is available starting from 25 tickets

  • GPT-4
  • Unlimited FAQs/categories
  • Premium templates
  • Images
  • FAQ translations(3)
  • Unlimited live chat/chatbot
  • Helpdesk, 50 tickets/mo
  • No branding

Prova gratis i 3 dagar

Standard

$19.99 /månad

eller $199.99/år och spara 17 %

$0.15 per each additional ticket; top-up is available starting from 50 tickets

  • All from Basic plus:
  • Helpdesk, 300 tickets/mo
  • FAQ translations, up to 5
  • 45+ features available

Prova gratis i 3 dagar

Advanced

$49.99 /månad

eller $498.96/år och spara 17 %

$0.1 per each additional ticket; top-up is available starting from 100 tickets

  • All from Standard plus:
  • Helpdesk ticketing system, 1000 tickets/mo
  • FAQ translations, unlimited
  • Support priority
  • Feature request priority

Prova gratis i 3 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (1 330)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
18 maj 2024

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
Tyskland
11 månader användning av appen
Shark Byte, Inc svarade 19 maj 2024

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

7 juni 2024

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
USA
En dag användning av appen
Shark Byte, Inc svarade 8 juni 2024

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

22 juni 2024

Super easy and Reliable

Gym Essential X
USA
3 dagar användning av appen
Shark Byte, Inc svarade 23 juni 2024

Hi, Gym Essential X!

Thank you for sharing your kind words with our team! Glad to hear that you enjoyed using our app.

We're committed to maintaining the high standards you've experienced and hope to continue exceeding your expectations.

Best regards,
HelpCenter team

29 juni 2024

nice and easy to use

My Store
USA
21 minuter användning av appen
Shark Byte, Inc svarade 30 juni 2024

Hi My Store team!

Thank you so much for giving us the highest rating! We are happy to know that you are satisfied with our app :)

Feel free to reach out anytime! Our support team is available 24/7 :)

Best regards,
HelpCenter team

Redigerat 2 april 2024

great service

זכרונות חיים
Israel
9 dagar användning av appen
Shark Byte, Inc svarade 27 mars 2024

Hello!

Thank you for your feedback.

We are really sorry our app didn't meet your needs. We're sorry that you're disappointed with HelpCenter app.

We would like to note, that all Free plan features are listed in the pricing section of the app. Furthermore, we understand that there are limitations that come with the plan, although all the listed features are Free of charge and app usage is Free.

If you are interested in adding more FAQ sections or having extra features that are available on higher plans you are always welcome to upgrade or downgrade - according to your business needs.

Please, allow us another opportunity to show you a more enjoyable and pleasant experience.

We would also like to note that If you have any questions or require any kind of assistance, you can always contact our support service - it's available 24/7.

Kind regards,
Help Center team

Support

Shark Byte, Inc kan svara på eventuella frågor du har om HelpCenter:FAQ Page, Live Chat.

Utvecklare

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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