HelpCenter: AI FAQ+Help Center

HelpCenter: AI FAQ+Help Center

定价
免费安装。 提供免费试用。
亮点
可直接在 Shopify 后台使用
适用于最新模板
评分
4.7 (1,336)
开发人员
Shark Byte, Inc

Turn conversations into conversions during BFCM: AI SEO-friendly FAQ builder, live chat, helpdesk

Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.

Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365. 更多
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Must-have app to improve customer service during Black Friday & Christmas sales

包含未翻译的文本

显示译文
亮点
可直接在 Shopify 后台使用
适用于最新模板

语言

英语

这款应用未翻译成简体中文

适配以下产品:

LangShop, ChatGPT, Facebook Messenger

定价

Free

免费安装

$0.25 per each additional ticket. Click See all pricing options to see over 45 available features

  • Limited FAQ articles & pre-built templates
  • Customizable FAQs, help widget
  • Livechat, chatbot (1)
  • Helpdesk, 10 tickets/mo
  • HelpCenter branding

Basic

$5.99 /月

或 $59.99/年(可节省 17%)

$0.16 per each additional ticket. Click See all pricing options to see over 45 available features

  • GPT-4
  • Unlimited FAQs/categories
  • Premium templates
  • FAQ translation, images
  • Unlimited live chat/chatbot
  • Helpdesk, 50 tickets/mo
  • No branding

3 天免费试用

Standard

$19.99 /月

或 $199.99/年(可节省 17%)

$0.15 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Basic, and:
  • Helpdesk, 300 tickets/mo
  • FAQ translations, up to 5
  • Click See all pricing options to see over 45 available features

3 天免费试用

Advanced

$49.99 /月

或 $498.96/年(可节省 17%)

$0.1 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Standard, and:
  • Helpdesk ticketing system, 1000 tickets/mo
  • FAQ translations, unlimited
  • Support priority
  • Feature request priority

3 天免费试用

包含未翻译的文本

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (1,336)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 7% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2024年9月18日

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
德国
3年多 人在使用应用
Shark Byte, Inc已回复 2024年9月19日

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

2024年7月15日

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
法国
3个月 人在使用应用
Shark Byte, Inc已回复 2024年7月16日

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

2024年9月16日

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
美国
30分钟 人在使用应用
Shark Byte, Inc已回复 2024年9月17日

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

2024年6月7日

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
美国
30天 人在使用应用
Shark Byte, Inc已回复 2024年6月8日

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

2024年10月11日

Very Damer Very Damer

The Rev Cup
美国
15天 人在使用应用
Shark Byte, Inc已回复 2024年10月13日

Hi The Rev Cup!

Thanks a lot for your 5-star review. We value your feedback!

Please feel free to contact us at any time if questions arise :)

Best regards,
HelpCenter team

支持

Shark Byte, Inc 可以回答您关于 HelpCenter: AI FAQ+Help Center 的任何问题。

开发人员

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

资源

此开发者不提供直接的简体中文支持。

推出日期

2015年12月8日 · 更改日志

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