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A really useful application. I have a couple of different stores and eDesk helps my team manage all our customer service really easily.
E-Desk has been great so far. It helped improve the efficiency and timing of taking care of our awesome customers. As well, I reached out to their support and Ciaran was super fast to respond and took care of my inquiry immediately. Super Customer Service and Platform.
We used Freshdesk before but eDesk has as many markets to connect as we need. Also invoice templates, connecting emails with orders, and much more. Chat available 24/7, always kind and so helpful people. A great option to propose our ideas to make it better. I recommend it to everyone!
Responding to customer messages are now easier and faster thanks to eDesk. I asked for support and had Leigh help me immediately with my concern. Will definitely recommend eDesk!