eDesk
- Cena
-
Od $49 /měsíc. Zkušební verze zdarma.
- Důležité informace
- Funguje s nejnovějšími motivy
- Hodnocení
- 4,7 (29)
- Vývojář
- xSellco Ltd
Galerie propagovaných obrázků
AI-Assisted Customer Support to Scale Support and Grow Your Brand
eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. Get started in minutes - by seamlessly integrating your Shopify store and 250+ marketplaces/channels, eDesk centralizes all customer conversations into one intelligent inbox. Our AI-powered tools help you resolve queries faster, turn support interactions into sales opportunities, and deliver exceptional customer experiences that drive repeat purchases.
- All customer conversations centralized in one inbox
- 24/7 chatbot for common questions and purchases
- AI-assisted support to boost agent productivity
- Adjust Shopify orders directly within eDesk—no tab switching
- Turn conversations into conversions with eDesk Pre-sales
- Důležité informace
- Funguje s nejnovějšími motivy
Jazyky
angličtina, francouzština, němčina, španělština, a italština
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- Amazon
- 250+ Integrations
- Klaviyo
- TikTok Shop
Kategorie
Kanály
Automatizace pracovního postupu
- Automatické odpovídání
- Šablony odpovědí
- Odpovědi pomocí AI
- Souhrny pomocí AI
- Prodej vstupenek
- Sjednocená schránka
- Automatické přiřazení
- Spouštěče založené na pravidlech
- Eskalace
- Označování štítky
- Detekce spamu
- Sledování objednávek
- Notifikace pro zákazníky
- Průzkumy zpětné vazby
- Více jazyků
- Více obchodů
- Analytika
- Výkazy
Posílání zpráv v reálném čase
Automatizované odpovědi
Cena
Essential
$49 / měsíc
nebo $468/rok s úsporou 20 %
- 1 online store/ marketplace
- Centralized support workspace
- Social messaging
- Live Chat
- Rule-based automations
14denní zkušební verze zdarma
Growth
$115 / měsíc
nebo $1,068/rok s úsporou 23 %
- 5 online stores/ marketplaces
- Ticket, agent & channel performance
- Third party collaboration
- Advanced reporting
14denní zkušební verze zdarma
Professional
$149 / měsíc
nebo $1,428/rok s úsporou 20 %
- 10 online stores/ marketplaces
- Detailed Reporting Extracts
- Custom Roles & Permissions
- Advanced RESTful API
- 2FA Access
- Assisted Onboarding
14denní zkušební verze zdarma
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.
Recenze (29)
This is such an amazing tool for customer service. It does not matter if you are a big company like us or a small one. Integration with marketplaces streamlines communication by centralising messages, automating responses to common customer inquiries, and providing multilingual customer support. Since we are with eDesk our customer volume has grown but because of their sufficiency, we have not ...
Our experience with eDesk over the past year has been nothing short of transformative for our customer service team. The platform's ability to consolidate all aspects of customer communication into a single, cohesive interface has been a game changer. This integration has remarkably streamlined our workflow, enabling our team to access essential information efficiently and collaborate more ...
I have been using eDesk for 9 months now and definitely recommend it for businesses. Replying to customer support tickets is now incredibly efficient, saving me so much time and effort. Plus, I love that I can connect and manage multiple marketplaces all from one place. It makes my workflow so much smoother!
They have a lot of great features to help that I love including assigning rules, snoozing ...
We've been using eDesk for a little over a month, and I have to say that the features it has are incredible!
The only thing that I do not like is not being able to personalize the main set up. For example, I'd like to create individual sections for each company, within the company.
For example, there is a section called "New Tickets" and "To Do" and it will show a number beside it to indicate ...
This app is outstanding and offers exceptional value for money by significantly reducing the time spent responding to messages. eDesk streamlines customer service, making it far more efficient and manageable. I can’t imagine how we would operate without it.
Podpora
Podporu aplikace poskytuje xSellco Ltd.
Nebo navštivte jejich portál podporyZdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
Uvedena
12. červenec 2016
Propagováno v
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