MX: Helpdesk & Live Chat
- Fiyatlandırma
-
Ücretsiz
- Puan
- 5,0 (4)
- Geliştirici
- Mirasvit Ecommerce Solutions
Öne çıkan görsel galerisi
Free all-in-one inbox: manage email, chat & social messages and automate support workflows.
Centralize all customer support in one inbox. Manage emails, live chat, Facebook, Instagram, and WhatsApp messages together, and turn them into trackable helpdesk tickets. Capture Shopify order info upfront and view order number, date, and total directly in tickets. Save time with AI-powered reply suggestions and ready-made templates. Stay organized with dashboards.
- Unify all customer messages in one inbox and never miss a ticket
- Keep work organized by creating custom ticket statuses and workflow rules.
- Engage visitors with live chat and view ticket history to resolve issues fast.
- View Shopify order details directly in tickets (number, date, total)
- Get AI-powered suggestions for faster, smarter responses
Diller
İngilizce, Almanca, Fransızca, İspanyolca, İtalyanca, Portekizce (Brezilya), Portekizce (Portekiz), Lehçe, Basitleştirilmiş Çince, Geleneksel Çince, Çekçe, Felemenkçe, Danca, Norveççe, Türkçe, Korece, Endonezce, Japoncave Tayca
Şunlarla birlikte çalışır:
- Shopify Yöneticisi
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Değerlendirmeler (4)
- Puanların %100 oranındaki bölümü, 5 yıldıza sahip
-
Puanların %0 oranındaki bölümü, 4 yıldıza sahip
-
Puanların %0 oranındaki bölümü, 3 yıldıza sahip
-
Puanların %0 oranındaki bölümü, 2 yıldıza sahip
-
Puanların %0 oranındaki bölümü, 1 yıldıza sahip
The MX team is incredible, and their ticketing and chat system is one of the best we’ve used on Shopify. The interface is clean, intuitive, and refreshingly simple, while still delivering all the core features that many other ticketing platforms lack. Their support is fast and responsive, and the customization options like workflow automations, custom ticket fields, custom statuses and customer fields allow us to tailor the platform to align with our business needs. We manage multiple Shopify stores, and our support team finds the system easy to use.
We really appreciate your amazing feedback! We’re thrilled to hear that you enjoy using our ticketing and chat system. Our team works every day to make sure our customers have the best experience possible.
We’re committed to continuously improving, and it’s reviews like yours that keep us motivated to make our customers happy.
My experience with Mirasvit was outstanding. They implemented a custom code enhancement for me in just 48 hours and resolved an infrastructure bug the same day I submitted the ticket. Their support was prompt, professional, and effective, providing clear documentation and solutions. This exceptional responsiveness and commitment to customer satisfaction make them a highly recommended extension provider.
Thank you so much for your amazing review! We’re thrilled to hear that our team could assist you quickly and effectively.
It’s always our goal to make sure our extensions and services help our customers succeed, and we’re happy to know we delivered that for you.
Thanks again for your recommendation, we truly appreciate it!
Incredible and easy to use! Plus, the developpers are really fast at fixing any issue that comes up. I highly recommend it. A game changer in customer support.
Thank you for taking the time to leave such a positive review. We’re glad to hear your experience with the app and our team has been great.
We're always happy to assist whenever you need it.
Destek
Uygulama desteği Mirasvit Ecommerce Solutions tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
15 Ekim 2025
Veri erişimi
Bu uygulamanın mağazanızda kullanılabilmesi için aşağıdaki verilere erişmesi gerekir. Nedenini geliştiriciningizlilik politikası belgesinden öğrenin.
Kişisel verileri görüntüle:
Müşteriler, mağaza sahibi
-
Müşteriler
Ad, e-posta adresi, telefon numarası, fiziksel adres, coğrafi konum, IP adresi, tarayıcı ve işletim sistemi
-
Mağaza sahibi
Ad, e-posta adresi, telefon numarası, fiziksel adres
Mağaza verilerini görüntüle:
Müşteriler, siparişler
-
Müşterileri görüntüle
Müşteri verileri
-
Siparişleri görüntüle
Taslak siparişler, son 60 güne ait tüm sipariş bilgileri, iadeler
Buna benzer diğer uygulamalar
