Gorgias , Počet recenzí: 692

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
10. únor 2024

Gorgias was awesome at troubleshooting our issue with DNS records for our domain. They were prompt to reply and very courteous.

Danger Coffee
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Gorgias Inc. odpověděl 12. únor 2024

Hi Danger Coffee,
We're happy to hear that our team could navigate those DNS waters smoothly for you. It's truly rewarding to know we hit the mark. 🫶🏻
Thank you for sharing your feedback!
Here's to more seamless experiences ahead! 🌟

4. duben 2024

So grateful for the quick and responsive support team at Gorgias!

Pink Stork
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář Gorgias Inc. odpověděl 6. duben 2024

We're delighted to hear that you've had a positive experience with our Support Team!

Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Thanks once again for this 🌟 review!

12. prosinec 2023

Gorgias is an amazing tool. If you are doubting whether or not it will be a good fit, too expensive, or any reason holding you back from trying Gorgias, throw those thoughts away! I was on the fence for a long time, and I'm so glad I tried it. It is a great platform that is easy to customize to make it work for you. Also, the customer service team within Gorgias is amazing. They are great and very willing to help you fix anything that comes up! We're a small team, and it allows me to be able to respond to my customers quickly with Macros. I've even created campaigns that have sold products for me while I was sleeping! What more can I say other than this is a great product and I don't see replacing it anytime soon!

Cart Tek
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Gorgias Inc. odpověděl 14. prosinec 2023

Dear Cart Tek Crew,

It comes as a truly great pleasure to hear how much you love our platform and how effective we are as a Team. We can surely double-down on everything you said, and tell you that there's so much more we've got in store. 😉

Thank you for sharing how you feel about Gorgias - we are sincerely grateful to be able to provide such grade A service. ✨

4. únor 2024

Nikola helped me with fixing rules in Gorgias. Thank you.

Ela & Earth
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář Gorgias Inc. odpověděl 6. únor 2024

Hi Ela & Earth! You're so kind! 🫶🏻
Happy to hear that you are satisfied with your support experience!
If you need further assistance, we're one message away.

7. prosinec 2023

Stellar platform. Always lightning fast replies from support. New feature roll outs are on point and provide continuous value.

Been a customer for 3 years with no plans of changing. Simply put we're huge fans.

JACK HENRY
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Gorgias Inc. odpověděl 11. prosinec 2023

Thanks a million for the stellar feedback! 🌟 Thrilled to have you with us for 3 amazing years! 🚀 Your support means the world to us! Rest assured, we're cooking up even more goodies to keep boosting that value for you! ✨

6. prosinec 2023

Genuinely got no idea what we would do without Gorgias. We don't just use it for customer support and sales - we've even piggybacked onto it's ticketing system for internal workflows so staff aren't jumping between lots of different pieces of software.

We looked at a lot of solutions this time last year and Gorgias was the only one that really had everything we wanted. 12 months on and we only plan on using it more heavily in more areas of our business.

The only pointers I would give the staff here would be a) improve your search functionality! It's shocking! I'm saying this lightheartedly but I sometimes can't believe how hard it is to find an old ticket. b) We are heavy phone users and would like access to some of the phone events as triggers in some of the automation workflows.

Thanks to the Gorgias team anyway. We're building an amazing business on top of you.

Mr. Logs
Spojené království
Doba používání aplikace: Asi rokem
Vývojář Gorgias Inc. odpověděl 8. prosinec 2023

Major kudos to our Gorgias Fam! 🌟

Thanks a bunch for your glowing review and for providing invaluable feedback - noted! We're so stoked we could swoop in and save the day when you needed us most.

We can now only wish you at least another year (or more) of the same, and see you on the next renewal date. 😉

12. leden 2024

Joanna was super helpful!

NuFACE
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Gorgias Inc. odpověděl 15. leden 2024

Thank you so much for your kind words, NuFACE!
We're thrilled to hear about your positive experience with our team. 😍 Your support means a lot to us!
If you ever need assistance again, we're just a message away! 📧

3. leden 2024

Gorgias has an awesome integration with Shopify. It should be the go-to solution for CRM/tickets.

Tmat
Spojené státy
Doba používání aplikace: 7 dny
Vývojář Gorgias Inc. odpověděl 5. leden 2024

Thanks a bunch for the awesome recommendation, Tmat Team! We're so thrilled to have you on board. We'll make sure to keep up the good work, and to keep the vibe high. 🌟

6. prosinec 2023

The absolute best eComm helpdesk backed by an incredible support team! Working with Gorgias and their team of experts is nothing short of wonderful!

Fuel Meals
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Gorgias Inc. odpověděl 8. prosinec 2023

We're over 🌙 to hear about your swift and seamless experience with us, Team!

High fives for the amazing journey with our Support Team - for their immediate assistance and lightning-fast response. Going above and beyond is just how we roll, and we're thrilled to have been able to live up to your expectations.

Thanks a bunch for your kind words, and here's to more hassle-free moments with Gorgias! 🌟

25. říjen 2023

Quick response, lots of helpful information and links provided by operator.

Ourself
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 1. listopad 2023

Thank you for your kind words, Ourself! 🙏

We're delighted to hear that you found our response quick and the information provided was helpful. We know the importance of having a reliable support system and we are glad we meet your expectations! 💛