Gorgias ‑ Live Chat & Helpdesk
The customer support platform for ecommerce
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Oblíbené u firem ve Spojených státech
Důležité funkce aplikace
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Otestovaná rychlost: minimální vliv na online obchod
Sekce hodnot klíčů
Centralize customer tickets
Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all support requests from one place.
Reduce response time
Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.
Automate your support
Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.
Gorgias ‑ Live Chat & Helpdesk
Datum uvedení
Jednoduchá integrace s:
- Shopify Flow
Integrováno s
- ReCharge
- Shipstation
- Messenger
- Aircall
- LoyaltyLion
- +20more
Gorgias ‑ Live Chat & Helpdesk
Datum uvedení
Jednoduchá integrace s:
- Shopify Flow
Integrováno s
- ReCharge
- Shipstation
- Messenger
- Aircall
- LoyaltyLion
- +20more
Nacenění 7denní zkušební verze zdarma
Zobrazit všechny cenové možnostiBasic plan
$60/měsíc
nebo $50/měsíc fakturováno v částce $600 jednou ročně
$20 per each additional 100 tickets
Pro plan
$360/měsíc
nebo $300/měsíc fakturováno v částce $3,600 jednou ročně
$18 per each additional 100 tickets
Advanced plan
$900/měsíc
nebo $750/měsíc fakturováno v částce $9,000 jednou ročně
$18 per each additional 100 tickets
* Všechny poplatky jsou fakturovány v USD.
** Opakované platby, včetně měsíčních poplatků nebo poplatků za použití, se fakturují jednou za 30 dnů.
Recenze
Celkové hodnocení odráží aktuální stav aplikace. Zahrnuje všechny recenze aplikací, ale upřednostňuje ty nejnovější.
PILGRIM
Gorgias is the perfect ticketing system for ecom (especially with Shopify users) I love a good tech stack that is all integrated. Great job guys. The FB community is just a great bonus too!
Hundeliebling
There is a lot zto learn about Gorgias but the team is always very helpful and gives you a fast response to your issues. The App is very unserfriendly.
Bare Bones
We have been using the Gorgias app for almost a year now, and it has allowed us to continue to grow our company without having to add customer service staff. It streamlines the whole CS process, integrating every channel of communication into one tidy but robust platform that one person can manage, allowing as much automation as we could possibly want or need, but making it completely customizable so we can maintain the personal and human touch our customers value so highly. they provide training both live and asynchronous, and when I just need to reach out to get an immediate answer, they have never failed me, even on weekends. Gorgias lives out the kind of customer service we want for our company, and they make it possible for us to do.
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