Arvostelut (704)

Kokonaisarvio
4,3
Lukumäärä luokitustasoa kohden
  • 85 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 8 % arvioista on 1 tähteä
3. maaliskuu 2021

Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.

MOD Appliances Australia
Australia
Vuosi sovelluksen käyttöä
9. helmikuu 2018

The customer service is wonderful! We have seen a HUGE increase in efficiency, now that we are using Gorgias.

Canada Reshoevn8r Myshopify Com
Yhdysvallat
Vuosi sovelluksen käyttöä
2. lokakuu 2020

Ilija Kostic was wonderful! He went above and beyond! Thank you! We had three issues and he worked it out very fast.

We're Not Really Strangers
Yhdysvallat
Vuosi sovelluksen käyttöä
11. marraskuu 2020

We love Gorgias! Huge improvement over ZENDESK which should really rebrand as HELLDESK. Favorite feature is the social comment management.

Wolven
Yhdysvallat
Vuosi sovelluksen käyttöä
13. huhtikuu 2020

Gorgias is a great program and their representatives are very helpful. Ilija helped me and answered all of my questions very thoroughly!

Swoon
Yhdysvallat
Vuosi sovelluksen käyttöä
17. marraskuu 2021

Customer Support is top notch which is a very important part of any CSM platform. So far I'm pretty happy with the platform overall. It doesn't have as many bells and whistles, but it does well on what it focuses on.

Trot Pets
Yhdysvallat
Vuosi sovelluksen käyttöä
27. huhtikuu 2023

Great product and very good customer service. They are always very quick with solving your issue when you reach out to support

VKTRY Gear
Yhdysvallat
12 kuukautta sovelluksen käyttöä
Gorgias Inc. vastasi 27. huhtikuu 2023

You cannot even imagine how much we appreciate you taking the time to send such a lovely review. Rest assured that we’ll continue to work on maintaining top-quality service. 🙏

13. huhtikuu 2021

Gorgias is perfectly integrated with Shopify, it's a must-have.
Customer service is helpful and responds quickly.

CAVAL
Ranska
12 kuukautta sovelluksen käyttöä
4. marraskuu 2019

I'm very happy about my customer service experience with Gorgias - my problems were solved quickly and professionally and I was able to optimize my job performance further.

Vertellis Italy
Alankomaat
12 kuukautta sovelluksen käyttöä
13. lokakuu 2023

Great app, easy to use...their customer service is second to none and they are always quick to get back to us and keep us in the know of upcoming/planned updates and any issues/steps being taken to fix them

EngagePickleball
Yhdysvallat
12 kuukautta sovelluksen käyttöä
Gorgias Inc. vastasi 17. lokakuu 2023

What an honour to receive such an appraisal, Team! 🙏

We're so thrilled to learn that your journey with us has been smooth so far. Please rest assured we are dedicated to ensuring you have a seamless experience, and it's feedback like yours that keeps us motivated.

Thank you so much on behalf of everyone here at Gorgias! 🤗