Arvostelut (712)

Kokonaisarvio
4,2
Lukumäärä luokitustasoa kohden
  • 84 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 9 % arvioista on 1 tähteä
30. kesäkuu 2020

The very few times we've needed help or had an issue, the live chat has been speedy, efficient and resolved our issue handily.

porto-vino.com
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
7. lokakuu 2019

Excellent customer service! Aleksandra was so helpful and provided information in a straightforward manner.

FORCHICS
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
4. joulukuu 2019

GAME CHANGER! This company is incredible! This has transformed our customer service! We are also grateful that they are willing to add key integrations for our business!

Cali Tiger
Australia
Yli 5 vuotta sovelluksen käyttöä
26. heinäkuu 2023

Marijana was courteous and professional. She responded with detail and explained things in a way I could understand! I very much appreciate excellent service!

Primal Kitchen
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
Gorgias Inc. vastasi 28. heinäkuu 2023

Hi Primal Kitchen Team,
Thank you so much for taking the time to share your lovely feedback about your experience with us! 🌟
Your kind words warm our hearts and brighten our day! We are thrilled to hear that Marijana provided courteous and professional service, going the extra mile to ensure you felt well-informed and at ease. It's our mission to deliver excellence, and it brings us immense joy to know that we succeeded in meeting your expectations. 🍀

24. kesäkuu 2019

I really love this app to communicate with our customers, it makes for everything being connected ,so that I spend less time looking for their orders and more time helping them with the issue at hand. I wish there were some way to have internal notes as an option, all in one place maybe on the right-hand side at the top so that all you have to do is click a button and see everything that was written internally. Other than that, the CSR are very responsive. Nice app.

The Gunbox
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
13. toukokuu 2021

The response was quick, clear, and supportive. I was given a video, screenshot, and explanation to my question.

TB12
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
21. marraskuu 2019

Gorgias has an amazing support team! They have quick response time, very professional and helpful. All of this, and in a timely manner. They have followed through with every conversation I have had with them. We would highly recommend them!

Baltic Born
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
5. helmikuu 2018

This app is incredible, It cut my workload by 70% and make our customer service much more efficient. There own customer service is the best yet I have received from Shopify apps!

Planet54 Live
Etelä-Afrikka
Noin 5 vuotta sovelluksen käyttöä
10. lokakuu 2017

Simple and intuitive, customer service has been prompt and effective. Great tool for small teams!

Brute Force Training 2
Yhdysvallat
Noin 5 vuotta sovelluksen käyttöä
Muokattu 4. helmikuu 2021

Zoran was super helpful! Quickly answered my questions and even made a video explaining what the issue was. The Gorgias app has been very helpful and has allowed us to serve our customers better. Having it sync with shopify makes answering emails much easier. The customer service we have experienced with Gorgias has been fantastic!

Baloo Living
Yhdysvallat
Noin 5 vuotta sovelluksen käyttöä