Recensioni (716)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
6 aprile 2021

Gorgias has worked out great for us and every time I've had a question on the backend, their support staff has been incredibly helpful. Adding Gorgias has been great for us.

Surthrival - Premium Supplements
Stati Uniti
Circa un anno di utilizzo dell’app
16 novembre 2021

Always improving and getting better, great customer service and constant support, very easy to work with!

Enjoy Flowers
Stati Uniti
Circa un anno di utilizzo dell’app
30 marzo 2020

Gorgias has been a dream to work with. Our customer support team has benefited so much from not only this app but also the wonderful people who support it! Gorgias integrates smoothly, pulls in most social media pages, and provides a high end customer experience without the high end price tag. If you have any questions about settings or your account in general, the Gorgias support team is always ...

RZ Mask
Stati Uniti
Circa un anno di utilizzo dell’app
19 maggio 2023

The helpdesk is very fast with replies, and always help with any problems I have. If the agent is not able to fix the issue, they pass it over to those who can and always help in a timely manner. Thank you!

Noughty UK
Regno Unito
Circa un anno di utilizzo dell’app
Gorgias Inc. ha risposto 24 maggio 2023

Team, we're so pleased to hear that you have such a great opinion about our service and the Teams. We'll do our best to keep up that way. 🙏

17 gennaio 2022

As always, the support I received this evening was quick, professional and resolved my issue. Thank you Ognjen M.

Riff Raff & Co Sleep Toys
Australia
Circa un anno di utilizzo dell’app
12 dicembre 2023

Gorgias is an amazing tool. If you are doubting whether or not it will be a good fit, too expensive, or any reason holding you back from trying Gorgias, throw those thoughts away! I was on the fence for a long time, and I'm so glad I tried it. It is a great platform that is easy to customize to make it work for you. Also, the customer service team within Gorgias is amazing. They are great and ...

Cart Tek
Stati Uniti
Circa un anno di utilizzo dell’app
Gorgias Inc. ha risposto 14 dicembre 2023

Dear Cart Tek Crew,

It comes as a truly great pleasure to hear how much you love our platform and how effective we are as a Team. We can surely double-down on everything you ...

25 novembre 2019

Amazing customer service! A real person, understanding out of the box questions and extremely fast response time.

Maxtrix Kids
Stati Uniti
Circa un anno di utilizzo dell’app
27 dicembre 2019

Helpful! Works great to have a centralized system for all the messages/emails from customers. It makes the customer service team efficient!

Fitoru
Stati Uniti
Circa un anno di utilizzo dell’app
27 ottobre 2021

Senka Korac - is a lifesaver in the customer support team! Thank you so much for the superb fast support and problem solving.

HAIRTWO
Lituania
Circa un anno di utilizzo dell’app
21 giugno 2023

Moving from Zendesk to Gorgias has been the most wonderful experience!

It is so intuitively easy to use and this is so useful when training new staff members who have picked it up so quickly.

It has really transformed our customer service experience for both customers and our team - thank you so much for a fantastic product!!

Natio
Australia
Circa un anno di utilizzo dell’app
Gorgias Inc. ha risposto 23 giugno 2023

You simply couldn't have made a better choice, right? ✨

We're simply blown away by this phenomenal review! Learning how our platform has been such a game-changer for you and ...