Recensioni (699)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
6 novembre 2020

This app is so helpful, I can manage all my customer chat and customer status in one single place " Awesome " They help me to set up all properly, more than happy to find you guys, the customer support is amazing, they are always there for you any time you need them, your guys rock!

nini & loli
Stati Uniti
Circa 3 anni di utilizzo dell’app
2 luglio 2019

Aleksandra Pavic is great. She takes her time to assist you the best she can by explaining everything out so you can better understand it and even takes the additional time to create screenshot videos so you can visually see how to set up certain settings.

Nature Backs
Stati Uniti
Circa 3 anni di utilizzo dell’app
13 dicembre 2017

Love this app!!!! So good as it pulls all customer care into the one place instead of using different apps, programs, sites!!

Integration was easy and quick, and the guys are AMAZING and so helpful!!

Thank you :)

Estherboutique
Australia
Circa 3 anni di utilizzo dell’app
30 settembre 2019

Very straightforward to use, the live chat was very helpful and the person I spoke to was very knowledgeable.

Trench London
Regno Unito
Circa 3 anni di utilizzo dell’app
23 dicembre 2020

The functionality is great and helps tremendously in our daily operation. Should something be unclear - their chat function is quick & their support team is amazingly helpful!

LABFRESH
Paesi Bassi
Circa 3 anni di utilizzo dell’app
4 giugno 2019

Gorgias is a must have for any business that wants to stay in business. The automation of answering repetitive daily messages from customers is by far a game changer. No more tedious and redundant responses that you have to deal with. The interface itself is clear and clean for those in your organization to utilize with ease. Lastly, their team behind this App is hands down the best we have ever worked with. Quick response time with the solution to your problem(s).

Blue Planet Store
Stati Uniti
Circa 3 anni di utilizzo dell’app
12 settembre 2023

Great start to using Gorgias. Starting with the $10 plan, limited to 50 tickets. Set up was easy and spam messages or instant closes don't count towards overall ticket count, so you can get a lot of real tickets through in that amount. Very organized within the dashboard, easy to manage support tickets.

Siam Blades
Canada
Gorgias Inc. ha risposto 18 settembre 2023

Hi, Siam Blades Team!

Thank you so much for your positive review! 😊

We're delighted to hear you found our $10 plan valuable and that the setup was easy! Your feedback motivates us to continue improving our services to meet your needs.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you on your journey with Gorgias. Thanks again for choosing us! ⭐️

15 aprile 2020

Amazing app elevated by CARING customer service. Thank you, Gorgias, for your support and response during this unprecedented pandemic. I'm a Gorgias customer FOR LIFE!

Cristy Cali
Stati Uniti
Circa 3 anni di utilizzo dell’app
9 ottobre 2017

Gorgias is a great app that has been very helpful in reducing our customer service time and improving our organization. It is super easy to use, integrates easily into Shopify and they are very responsive to questions. We definitely recommend it!

Birdies Slippers
Stati Uniti
Quasi 3 anni di utilizzo dell’app
31 marzo 2021

Zoran was really great at helping me with a technical update on Gorgias - I get a bit worried about doing something wrong and he was clear and really helpful. Always find Gorgias technical support quick and helpful.

NuroKor UK
Regno Unito
Quasi 3 anni di utilizzo dell’app