Gorgias: Helpdesk, Chat & FAQ

Excellent customer service! Aleksandra was so helpful and provided information in a straightforward manner.

Gorgias has been our go-to best CRM service so far. We've tried several before, but their customer service and convenient integrations with a very user-friendly interface is what we need to run our business. Very satisfied with Gorgias!

Gorgias is a superior CRM experience versus others I have used (Zendesk, Freshdesk, Intercom) and the customer support is always responsive and helpful. Really enjoy this application!

This app is a game-changer! I can see customer details, previous orders, shipping details, loyalty rewards points, and possible secondary account information from one page! I can even process refunds directly from the chat window. It has several useful integrations and is constantly making improvements! Highly recommend!

Gorgias is a must have for any business that wants to stay in business. The automation of answering repetitive daily messages from customers is by far a game changer. No more tedious and redundant responses that you have to deal with. The interface itself is clear and clean for those in your organization to utilize with ease. Lastly, their team behind this App is hands down the best we have ever ...

Best tool integrated with Shopify. Their team is agile, delivering multiple quality of life updates upon the time.

Powerfull tool. Amazing customer support, ready to answer questions in a very polite and usefull manner. Appreciate your efforts. Kind regards

super assisted by the cs team, specifically Marija Danilovic! Hands up for the CS assistance! She reviewed and verified until closure of issue

We use this app to help organize and automate some customer replies and it is awesome so far. Great support too.

I spent many months and tireless research hunting for a good CRM system, Gorgias has been great so far. It's clean, and works for our startup. They are constantly updating, which is encouraging to see. I would like to continue to see developments with the mobile app, but apart from that it has been smooth sailing. Their customer service team is also very responsive, which for some reason is a ...