Recensioni (712)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
27 marzo 2024

Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.

Renzo's Vitamins
Stati Uniti
8 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 29 marzo 2024

Thank you for your feedback, Team!

We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore its full potential.

Please rest assured that we're committed to ensuring you get the most out of your experience with us. Thank you so much for recognizing that and sharing your story. 🙏

25 marzo 2024

The support from gorgias was very patient and friendly and helpful.

Skincerely Yours
Germania
Circa 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 28 marzo 2024

Thank you so much for taking the time to share your positive experience with Gorgias!

Delivering excellent customer service is at the core of what we do, and it's incredibly rewarding to know that we've met your expectations. Your kind words mean a lot to us and serve as motivation to continue providing top-notch support to all our customers.

Thanks again for your 🌟 feedback. We truly appreciate it!

4 giugno 2024

The Gorgias Support was amazing! Specifically the help of Magda, she was very professional and patient!

NotLabeled
Stati Uniti
7 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 9 giugno 2024

Dear NotLabeled Team,

Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with our support team, and especially with Magda. We take great pride in our team's professionalism and patience, and it's always gratifying to hear that these qualities are appreciated.

We will make sure to pass on your kind words to Magda. Your feedback motivates us to continue providing exceptional service to all our customers.

If you ever need further assistance, please don't hesitate to reach out. We are always here to help! 🙏

29 maggio 2024

The app was great

C-IN2 New York
Stati Uniti
Circa 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 31 maggio 2024

Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!

4 aprile 2024

So grateful for the quick and responsive support team at Gorgias!

Pink Stork
Stati Uniti
Circa 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 6 aprile 2024

We're delighted to hear that you've had a positive experience with our Support Team!

Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Thanks once again for this 🌟 review!

5 settembre 2017

Easy and super powerful saving us tons of time everyday vs Zendesk. Great support too

Kong Coolers
Stati Uniti
Oltre 7 anni di utilizzo dell’app
13 aprile 2020

Gorgias has been super easy to use and integrate with our shopify store. You can easily update customers orders within the platform seamlessly, not having to do any back and forth in shopify.

Dripkit
Stati Uniti
Quasi 7 anni di utilizzo dell’app
26 marzo 2018

Our team loves Gorgias. It has completely changed and streamlined our customer service process, and their customer support team is great. Many of the tweaks and feature requests we've made in the last several weeks of using the app have already been made.

Naturallclub2
Stati Uniti
Oltre 6 anni di utilizzo dell’app
Data modifica: 3 novembre 2017

We are really happy with Gorgias as it solves a major problem for us. We have 2 shopping carts in Shopify and setting up two more. We have email, live chat, Facebook and our recurring order app. You can just imagine how chaotic is was for our 2 customer service team members to open multiple stores and carts to help customers. While one was working on emails and the other taking calls they were working on the same customer half of the time. We were planning on hiring another person. With Gorgias we work more efficiently, saving time and money. Gorgias is easy to install and simple to use. Thank you for reducing the challenges we were having with such a simple solution. We love your customer support as well. https://www.Invigor8Diet.com

Invigor8diet
Stati Uniti
Oltre 6 anni di utilizzo dell’app
2 luglio 2018

Currently using Gorgias and really happy with it's integration into our current business! Super easy to use and the customer service team have been great when we have needed them. Would reccomend to others!

Thelittlehomie Au
Australia
Oltre 6 anni di utilizzo dell’app