Recensioni (716)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
15 marzo 2024

Always top service from Gorgias. Super responsive and helpful even showing videos how to explain things. Best customer service! Special call out to Ana.

Gisou EU
Paesi Bassi
Oltre 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 18 marzo 2024

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 🫶🏻
We're thrilled to hear that you've had a great experience with our ...

20 maggio 2024

If you are a by the hour worker who never leaves their desktop computer then maybe its a decent app but if you are on the go and work virtually from your phone at times then it is the absolute worst, the app has a 1.7 star rating in the apple store's website. Good if you never use a tablet of phone, stay away from if you plan to use the mobile version. I complained about it multiple times and ...

Rouge Care
Canada
Circa 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 22 maggio 2024

Hello, Rouge Care Team.

Thank you for sharing your feedback with us. We sincerely regret to know about the inconvenience you've experienced with our mobile app. We fully ...

24 maggio 2024

Super happy with Gorgias. The best customer service app for Shopify with easy integrations. The support is great with fast responses and loads of help and resources. Looking forward to implement more AI features.

Dea Kudibal
Danimarca
Circa un anno di utilizzo dell’app
Gorgias Inc. ha risposto 27 maggio 2024

Hi, Team!

Thank you so much for your wonderful review! 🌟

We're beyond thrilled to hear that you're super-happy with Gorgias, and find it to be the best customer service app ...

13 giugno 2024

Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.

Tulipanes Chile
Cile
Oltre 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 17 giugno 2024

Dear Tulipanes Chile Team,

We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for ...

17 settembre 2024

It's so frustrating... The pricing structure that they show on their own website is VERY misleading. By moving the sliding bar to tell them how much interactions you expect, it looks like you get 160 tickets a month for $10. This isn't the case. It took me to send customer support a screenshot for them to clarify that it's $10 for 50 tickets then $0.40 per additional ticket. Their justification ...

FOX & WOLF
Spagna
3 giorni di utilizzo dell’app
Gorgias Inc. ha risposto 20 settembre 2024

Hello, Fox and Wolf Team.

Thank you for taking the time to share your feedback. We sincerely regret to hear that you found our pricing structure misleading.

We appreciate ...

23 aprile 2024

Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!

Guud Woman
Belgio
Oltre 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 25 aprile 2024

Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀

21 maggio 2024

Great support from Emilija, super friendly and so helpful!

Absolutely always feel supported by Gorgias

CafePod
Regno Unito
Quasi 4 anni di utilizzo dell’app
Gorgias Inc. ha risposto 23 maggio 2024

Hi, CafePod Family!

Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our ...

22 aprile 2024

Gorgias is amazing at resolutions. They will always make sure all of your questions are answered and more!

EXO Drones
Stati Uniti
Oltre un anno di utilizzo dell’app
Gorgias Inc. ha risposto 24 aprile 2024

We're so grateful for your kind words, EXO Drones Team! 🙏

Ensuring that all your questions are thoroughly answered is our top priority, and we're delighted to know that we've ...

20 marzo 2024

I'm so happy to have chosen Gorgias to be our Customer Service app at the end of the day.

Hit a few bumps with other apps and Gorgias came to the rescue. Incredible app that is developing at a good pace. They listen to their users and allow us to vote on certain features on the roadmap so they can understand their importance to us.

Of course, the Shopify integration is the best out there as ...

NoCry
Estonia
20 giorni di utilizzo dell’app
Gorgias Inc. ha risposto 21 marzo 2024

Thank you so much for sharing your review, NoCry Team! 🌟

We're so thrilled that our Team has been able to meet your needs and exceed your expectations. It's fantastic to hear ...

19 marzo 2024

Great customer service app. Easy to use and install. Great customer service on their end too. Very impressed.

Silverette Usa
Stati Uniti
Circa un anno di utilizzo dell’app
Gorgias Inc. ha risposto 21 marzo 2024

Silverette Usa Crew,

We're delighted to hear that you found our platform easy to use and install, and that you were impressed with our level of customer service. 🙏

Thank you ...