Recensioni (705)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
22 giugno 2020

Gorgias has taken our customer service to the next level. It was fairly easy to integrate with our other platforms and it is easy to learn as we add new users. Gorgias customer service is accessible and responsive. Our entire team is so happy to have found Gorgias.

JJwinks
Stati Uniti
11 mesi di utilizzo dell’app
20 giugno 2018

Works well so far! Syncs well with Shopify orders for quicker customer service assistance.

Beer Nuts Brand Snacks
Stati Uniti
11 mesi di utilizzo dell’app
20 marzo 2023

Gorgias has been so helpful in managing our inbox and providing better support to our customers. They are so responsive and willing to help build workflows/rules and layouts that better support our support team. I've worked with Gorgias on other clients, and they all love what the helpdesk has had to offer.

Good Pharma
Stati Uniti
11 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 22 marzo 2023

We’re so thrilled to know that your experience with us has been a great one! It's always our top priority that you remain happy with the service you're receiving. If there's anything else that we could assist you with, you already know where to find us.

9 maggio 2023

All my questions were answered promptly. I appreciate the time they took to help me work out the best solution for my business.

Chloé and Amélie
Australia
11 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 18 maggio 2023

Hi, Team! Thanks a bunch for posting your review. Your feedback is vital to us as we’re always looking for ways to improve the service we provide. We'll definitely keep up the good work! 🙏

Data modifica: 8 ottobre 2018

This Gorgias team completely changed our perspective on customer service. It's actually something we enjoy doing because they've made it so easy and efficient. Highly recommend.

Love Monday Apparel
Stati Uniti
11 mesi di utilizzo dell’app
30 agosto 2019

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

True Lumens™ | Sharper Designs, Inc
Stati Uniti
11 mesi di utilizzo dell’app
25 ottobre 2018

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

Run Gum
Stati Uniti
11 mesi di utilizzo dell’app
17 dicembre 2018

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

Peteaz
Canada
11 mesi di utilizzo dell’app
14 agosto 2023

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

NaturoBest
Australia
11 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 21 agosto 2023

Short and sweet! 😊

We're truly flattered when we receive a confirmation that our hard work really pays off. We'll make sure to keep up the good work and make your life even easier. 🙏

29 novembre 2017

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Couple Jewelry
Stati Uniti
11 mesi di utilizzo dell’app