Recensioni (705)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
29 gennaio 2018

This app is amazing! Very user friendly, with so much capabilities..all in one window. Made our customer service a breeze and gave us the opportunity to provide even better quality of service to our customers. Highly recommended. The install was super easy, and the staff is beyond awesome!

Zero Foxtrot
Stati Uniti
Oltre 6 anni di utilizzo dell’app
19 maggio 2023

Fast and accurate and very user-friendly. What more can you wish for? At a very democratic price also!

Robi Water
Belgio
2 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 19 maggio 2023

We simply couldn't agree more, Robi! ⭐️ We're always keen to innovate our service to meet our customers' needs. Thank you for this excellent summary of our daily goals. 🙏

22 luglio 2018

Great product, helped us get more organized and scale our business.

Pop Up Planter
Stati Uniti
Circa 6 anni di utilizzo dell’app
12 settembre 2018

I absolutely love Gorgias! It has changed the way that I have done Customer Service. I love the Macros, and love that I can get through all my emails faster. It saves me so much time and effort when taking care of countless customers.

I hope that Gorgias continues to improve and make updates to improve the sorting options. It would also be nice to be informed on what each update does so that I can implement it.

Roma Designer Jewelry
Stati Uniti
Circa 6 anni di utilizzo dell’app
14 maggio 2018

We used Desk.com for the last two years and while it was okay, it was certainly nothing exceptional like Gorgias has been. From being able to access, cancel, refund, etc orders right from your inbox to the excellent support, simple usability, and improved efficiency, I would 100% recommend Gorgias. Aasif was particularly helpful in launching our rather unique setup.

Rmid
Stati Uniti
Circa 6 anni di utilizzo dell’app
7 novembre 2017

We love using Gorgias. It is very seamless to use, beautiful, fast and the customer support is incredible. We were using another customer support platform for a few years and it never changed or improved at all. Gorgias constantly adds new features and integrations.

Sayitwithasock
Stati Uniti
Quasi 6 anni di utilizzo dell’app
15 aprile 2020

Really great experience, Gorgias is helping us be so much more efficient vs. our old system! Amazing customer support. Very helpful also during these strange times. Can only highly recommend.

aeydē
Germania
2 mesi di utilizzo dell’app
27 giugno 2018

Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!

Mnml 4
Stati Uniti
Quasi 6 anni di utilizzo dell’app
16 luglio 2021

We have switched to Gorgias after using several other options over the past many years. We've been on the app for a couple of months now and have had no issues! When we do contact support they respond very quickly and accurately to our requests. Gorgias is also very robust and offers many integrations that have been very helpful in managing our customer tickets. Thanks for all you do and keep up the great work!

Air Filters Florida
Stati Uniti
2 mesi di utilizzo dell’app
24 luglio 2019

Gorgias is a superior CRM experience versus others I have used (Zendesk, Freshdesk, Intercom) and the customer support is always responsive and helpful. Really enjoy this application!

BootayBag
Stati Uniti
Oltre 5 anni di utilizzo dell’app