Recensioni (705)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
21 giugno 2017

This app is amazing! We have been struggling trying to keep up with increased support emails and this app seamlessly integrated with our Shopify instance and allows us to automate a lot of our support responses.

We were also able to integrate our Facebook and chat support which has decreased the amount of time that our technicians must spend answering calls as well as decreased the number of applications that needed to be used to respond to everyone.

The support from the developers has been top notch and have taken our suggestions and work to implement them.

Amazing app! Gorgias = Gorgeous for sure!

Whistler Group
Stati Uniti
10 mesi di utilizzo dell’app
29 luglio 2019

Excellent customer service! They have always good answers and solutions on the problem. Very helpful!

Vincero Watches
Stati Uniti
10 mesi di utilizzo dell’app
24 gennaio 2022

Very helpful app and responsive team. Have only used it a couple of times, but to great success so far.

Good Stock
Stati Uniti
10 mesi di utilizzo dell’app
28 dicembre 2021

I love Gorgias! The opportunities to automate and customize your workflows are endless; CX challenges are different everywhere and I love that Gorgias gets that. Djurdjica was super helpful and got back to me right away about my question, too :)

Clare
Stati Uniti
10 mesi di utilizzo dell’app
3 marzo 2020

Gorgias helps us organize support emails over our company so that we are not double helping customers to have to forward emails to the right person.

BAKblade
Stati Uniti
9 mesi di utilizzo dell’app
2 novembre 2021

I am currently reworking a tagging system and needed back to back help today. Senka Korac gave thoughtful and expanded answers as well took the time to troubleshoot all possible avenues for future issues.

Ten Thousand
Stati Uniti
9 mesi di utilizzo dell’app
12 febbraio 2021

Very quick customer service on their end, and always helpful with providing details. I love that this integrates with our e-commerce platform that makes so many things automated for our staff. Easy to learn the system. Great job!!

Cook Store
Canada
9 mesi di utilizzo dell’app
13 settembre 2017

This apps is really really great. Thanks you so much for this usefull apps.
Before Gorgias i had to read each mail, go to shoppify to find the order number, go to my supplier webstite to take the tacking number, go to facebook ...

Now with gorgias it's really easy et very fast.

And the support is so friendly and so quick to answer.

Thanks you so much

Cuisine Fabou
Francia
9 mesi di utilizzo dell’app
15 ottobre 2018

A great messaging tool for businesses, the interface is simple and easy to understands. The snooze option is a definite plus with keeping the flow of tickets organized and clutter-free. Also, appreciate how easy it is to tag tickets without too many rules to do so.

Minbie US
Stati Uniti
9 mesi di utilizzo dell’app
12 ottobre 2017

AWESOME! Has lifted our customer service game to a new level! Super easy integration with not just Shopify but lots of other apps. Highly recommended!

Kitchen Sumo
Australia
9 mesi di utilizzo dell’app