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Their phone app does not work - it is broken 5 different ways. We've been barking at them for 4 months. My CS employee has literally NEVER been notified of a customer on the site messaging us. They let us know it is just not a priority. Infuriating. We are looking for a new solution.
Hello, Yogo Team.
Thank you for bringing these issues to our attention, and we deeply apologize for the frustration and inconvenience you have experienced. We take your ...
Despite trying for months, discussing back and forth with support, me and my partner never found a way to get notifications on our mobile devices to work. Also be advised, that you will regularly be logged off your mobile device resulting in you missing important live chats from customers. I don't recommend Gorgias - sorry.
Thank you for taking the time to share your experience with us, Team.
We truly regret to hear about the challenges you've encountered regarding notifications on your mobile ...
Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.
Thank you for your feedback, Team!
We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore ...
The customer support at this "customer support" software is comically bad. I have been using this software for almost five years and can not wait to get away from it.
Hi WindowCleaner!
Thank you for sharing your feedback with us. We appreciate your input and regret any inconvenience you've experienced. Our team is committed to continuously ...
The support from gorgias was very patient and friendly and helpful.
Thank you so much for taking the time to share your positive experience with Gorgias!
Delivering excellent customer service is at the core of what we do, and it's incredibly ...
The Gorgias Support was amazing! Specifically the help of Magda, she was very professional and patient!
Dear NotLabeled Team,
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with our support team, and especially with Magda ...
The app was great
Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep ...
So grateful for the quick and responsive support team at Gorgias!
We're delighted to hear that you've had a positive experience with our Support Team!
Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you ...
App would not integrate with email accounts as described and support was non existent, terrible app, don't waste your time or money
Hello, The Birch House Team.
We genuinely regret to know about your experience with our app. Your feedback is incredibly valuable to us, and we apologize for any ...
Costumer service has a brain of a 3 year old...
Hello Team.
Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and regret that we did not meet your expectations.
We strive to provide ...