Recensioni (705)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
28 marzo 2022

There is a lot zto learn about Gorgias but the team is always very helpful and gives you a fast response to your issues. The App is very unserfriendly.

Hundeliebling
RAS di Hong Kong
3 mesi di utilizzo dell’app
26 settembre 2018

Game changing app that restores my faith in innovation that actually works. I was contemplating hiring additional full time customer service agents until I found this app. Not only has it improved our service levels, but our time to resolution has improved by 65%.

One of the main differences with this app is the support from onboarding, to ad hoc requests, and customized support. In particular Richard and Chloe have been amazing and incredibly accessible whenever we needed help. Richard in particular has proven that applications are useless without the right penchant for support services which he has clearly mastered.

Kudos to the Gorgias team!

JSC

Eat the Bear
Stati Uniti
3 mesi di utilizzo dell’app
25 luglio 2018

Great product. Looking forward to their mobile app evolution!

Ketologie
Stati Uniti
3 mesi di utilizzo dell’app
11 febbraio 2020

Awesome app, all the recommendations. Customer support is great which is the most important thing with these kinds of apps

Dermatim
Germania
3 mesi di utilizzo dell’app
10 luglio 2020

Very helpful and responsive! They are able to help with your questions quickly and even provide video tutorials.

Outstanding Foods
Stati Uniti
3 mesi di utilizzo dell’app
13 luglio 2023

Gorgias is a user-friendly tool with extensive customization options. It has significantly improved my customer service efficiency. The Gorgias support team is highly responsive, and the automation features are valuable.

Stonebridge Imports
Canada
3 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 18 luglio 2023

We adore hearing that - what more could we ask for?

We'll do our best to keep up that way and raise the bar even higher. With us, you're always in a win-win situation - an amazing platform with a Support Team always ready to help.

Thanks so much for the shout-out, we truly appreciate it. 🙏

3 maggio 2017

I love this support desk software. Very simple to use and their support is great. I would recommend this to anyone looking for a way to manage tickets for their business.

Mycanecorso
Stati Uniti
3 mesi di utilizzo dell’app
26 gennaio 2021

This has made such a difference to our customer service, and the Gorgias team are always on hand to reply to any messages and provide help where needed.

Hedoine
Regno Unito
3 mesi di utilizzo dell’app
20 ottobre 2017

Great so far! Integrations are easy to set up and lots of good functionality to reduce number of repetitive tasks.

Originmeals
Stati Uniti
3 mesi di utilizzo dell’app
27 novembre 2019

Nikola was very helpful and prompt with helping resolve my question. Amazing service, thank you so much.

Trilogy Natural Products
Nuova Zelanda
3 mesi di utilizzo dell’app