Recensioni (712)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
11 maggio 2018

Great platform and even better support. We have used Fusedesk and Desk before and this is way better than both of them. And it was able to support all of our websites in one platform which is critical to our business. And we love the integrated chat feature. Mark

Testing 1473
Stati Uniti
Circa 6 anni di utilizzo dell’app
7 agosto 2019

This app is a game-changer! I can see customer details, previous orders, shipping details, loyalty rewards points, and possible secondary account information from one page! I can even process refunds directly from the chat window. It has several useful integrations and is constantly making improvements! Highly recommend!

Frog Hollow Farm
Stati Uniti
Quasi 6 anni di utilizzo dell’app
7 novembre 2017

We love using Gorgias. It is very seamless to use, beautiful, fast and the customer support is incredible. We were using another customer support platform for a few years and it never changed or improved at all. Gorgias constantly adds new features and integrations.

Sayitwithasock
Stati Uniti
Quasi 6 anni di utilizzo dell’app
8 agosto 2018

The help desk is awesome!
If you have a question they get back to you very quickly!

Dinkydoo Fabrics Notions
Canada
Quasi 6 anni di utilizzo dell’app
29 agosto 2018

We tested a couple different apps for customer service. The level of integration with Shopify is a cut above the competition, enabling us to streamline operations and increase efficiency. Setup was straightforward, and the Gorgias team has been terrific and responsive to questions and requests for help. We are pleased!

Name Stories
Stati Uniti
Quasi 6 anni di utilizzo dell’app
27 giugno 2018

Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!

Mnml 4
Stati Uniti
Quasi 6 anni di utilizzo dell’app
24 luglio 2019

Gorgias is a superior CRM experience versus others I have used (Zendesk, Freshdesk, Intercom) and the customer support is always responsive and helpful. Really enjoy this application!

BootayBag
Stati Uniti
Oltre 5 anni di utilizzo dell’app
12 marzo 2018

After having moved from Zendesk to Gorgias, our efficiency in answering tickets, tagging, and improving our customer support in general skyrocketed. Gorgias's UI is intuitive and easy to use, which allowed other team members to onboard without too much time spent training. The integrations with all the apps we use is also a huge plus! Highly recommend giving Gorgias a try!

Bokksu
Stati Uniti
Oltre 5 anni di utilizzo dell’app
19 settembre 2019

Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.

Reshoevn8r
Stati Uniti
Oltre 5 anni di utilizzo dell’app
24 settembre 2019

Their customer service is very helpful and nice. Such a genuinely nice team of people! :)

Also, the tool is extremely helpful and user-friendly.

Grace Eleyae
Stati Uniti
Oltre 5 anni di utilizzo dell’app