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Awesome customer service. I was having trouble with getting emails and customer support was amazing, haven't had the chance to do anything else yet but am confident it will perform as it should
Great Customer Service! This is integration is fantastic for Shopify. We were using another application, but have had a better experience and more features with a better cost.
We love using Gorgias. The transition from our previous platform went very smoothly and our team had no problem making the change with minimal training needed. The exciting part has been watching them realize just how much time they can save by using the macros and rules. We have a lot more of the platform to utilize, but the first month has been great and the support is 10 stars!
Absolutely fantastic platform. Their support is incredible and the functionality is even better. If you take the time to set up the macros properly, you're in for a great customer service reputation!
Our team loves Gorgias. It has completely changed and streamlined our customer service process, and their customer support team is great. Many of the tweaks and feature requests we've made in the last several weeks of using the app have already been made.
Gorgias is the perfect ticketing system for ecom (especially with Shopify users) I love a good tech stack that is all integrated. Great job guys. The FB community is just a great bonus too!
Ognjen Mitrovic has been so supportive to me as a new user on Gorgias. He has been patient with all of my questions and made me feel confident about using the software. I'm grateful to have his guidance!!
Gorgias has been such a great value add to our business. It's so easy to manage communication with our customers and respond back to them in an organized and timely manner.
Aasif and Richard really went the extra 10 miles when onboarding my company with Gorgias. Like, seriously they went above and beyond to make sure I was satisfied. They showed me things I never imagined possible, concepts I never understood were “a thing”. These guys are the best and Gorgias is going to make our customer service endeavours much easier and more efficient going forward. Don’t think about it, just sign up. Gorgias is the best and Aasif and Richard really know how to satisfy a client.
Vladimir was helpful and patient, he tried to understand my needs and we ended up finding a solution to my issue.