Recensioni (716)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
20 marzo 2023

Not really understanding some of the recent negative reviews of Gorgias. This is hands down the best customer service app we've used and it is constantly improving to keep up with the changing nature of support. We are a Shopify Plus user with five stores running through a single Gorgias account and the experience is seamless. Add to this a transparent product road map with the ability for users ...

Norlan
Stati Uniti
Circa 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 20 marzo 2023

What a wonderful message to read on this first day of spring! 😊 We couldn't possibly be prouder of our Team, always ready to do everything in their power to make things ...

Data modifica: 29 giugno 2020

I can't say enough awesome things about Gorgias. Finally an app (and development team) that really care and "get" the problems that small businesses have and then they built this amazing CRM that WORKS!!!! This app is a game changer.
Update: 2020 and we're still loving gorgias!!

Darn Good Yarn 2
Stati Uniti
Circa 3 anni di utilizzo dell’app
21 agosto 2023

Our company have utilised Gorgias for almost 3 years now. Our team have been loving Gorgias. Their customer support team have provided us with wonderful support and advise. Even when system has some trouble, the Gorgias team provides us with constant update and ensures that our issue is being resolved.

Will recommend Gorgias for their awesome service, system and intuitive app that make the ...

By Invite Only
Singapore
Circa 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 23 agosto 2023

What to say... This is simply 🎶 to our ears.

Sharing your Gorgias journey with the world is invaluable to us and we'll be making sure to live up to your expectations at all ...

23 dicembre 2020

The functionality is great and helps tremendously in our daily operation. Should something be unclear - their chat function is quick & their support team is amazingly helpful!

LABFRESH
Paesi Bassi
Circa 3 anni di utilizzo dell’app
15 febbraio 2024

Offers so many great features to support your Customers as a business Team. Always evolving and offer continued education. Great staff and helpful speedy Team members. Thank you.

ketolibriyum
Canada
Quasi 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 19 febbraio 2024

Hey, Ketolibriyum Team!

Thank you so much for your kind words and positive feedback! We are delighted to hear that you have had a great experience with our Team and that our ...

4 maggio 2023

I rarely require customer service as most information is easy to find and use, which is why I generally enjoy using Gorgias. What interaction we do have is always quick and efficient, however.

Richer Poorer
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 8 maggio 2023

We're incredibly thankful for your lovely comments. It's great to hear that our Team is doing such a great job. We'll make sure to pass it on to them as they'll all be very ...

23 settembre 2022

I use this app daily for multiple uses within our company. The app has even introduced new special features that make it all the more worthwhile. The support team is just an added bonus as they are always prompt and efficient in addressing my needs.

Style Edit
Stati Uniti
Quasi 3 anni di utilizzo dell’app
28 giugno 2023

We're a small company with only two CS agents. We've been on Gorgias for a few years now and recently switched our Voice service to their native VOIP solution, switching AWAY from Aircall. It was a great decision. Aircall was very difficult to work with, prone to hacking, and had pretty bad overall service. Gorgias has been great. Not only is the voice solution easier to use, but it also ...

Meghan Fabulous
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 29 giugno 2023

We're so chuffed to hear that you find our service to be worthy of these shiny 5 stars from the very start. 🙏 Thanks a bunch for taking the time to post a review about the ...

19 giugno 2023

Customer service through Gorgias is very responsive and they always have a solution. They also encourage feedback and I have seen the implementation of feedback given on multiple occasions.

millyandcoup
Australia
Oltre 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 20 giugno 2023

That's surely what we're all about - an amazing platform and the Greatest Support Team. Thanks for confirming that we've achieved that, we truly appreciate it. 🤗

28 marzo 2023

Their team has been providing support and assistance ,and responding to questions in a timely manner. Then will also consider our actual usage when handing over more features to us!

thatskyshop
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 28 marzo 2023

We truly appreciate you taking the time to write this review, Team! 🙏 We’d like to ensure that you’re provided with the best experience we can offer, so if there’s anything ...