Gorgias: Helpdesk, Chat & FAQ

The response was quick, clear, and supportive. I was given a video, screenshot, and explanation to my question.

Very thorough help. Jovan spent a lot of time looking through everything in order to get a solution to my problem. I would not change a thing and I would use the chat again if I needed to!

Gorgias is a terrific platform for Customer Service. I'm looking forward to the IG DM's integration soon. Gorgias CS Reps are attentive and quick to resolve any integration issues or provide me with any clarifications. The only major problem I had was one the FB Messenger integration didn't work during our Black Friday/Cyber Monday sales.

Gorgias is great! Really helpful CS as well. They have been amazing, especially during COVID19 times.

Live chat really reactive. Answered (politely) both to my questions that already had a solution and the ones that will be passed on to dev team. I'm not yet an expert user but Gorgias seems to be already extremely powerful and will continue to update the app with tons of useful features. Keep going on.

Great service from Ilija Kostic, really helped us solve the issues we had in record time! Great job guys!

The agents I have interacted with were very knowledgeable and quick with their responses to my requests. Thank you!

Gorgias Customer Service is excellent and their product is super helpful for our customer service agents. Senka answered my questions in a loom video in a timely, super helpful way and we were good to go. Highly recommended.

They always help me instantly - they are in your corner as well.

Thank you Vio for your speedy response and help <3

Such a great team! Their support agents are quick and helpful, as well as our awesome CSM! I definitely appreciate the town hall meetings and how client-focused the whole team is at Gorgias. They're always eager to hear from their clients and always pushing to make the app better for us.