Gorgias , 690 recensioni

A very good app. Romain, Aasif and all other representatives are very helpful. It really changed our customer service tools a lot easier and convenient to navigate. Romain even did integrate SMS even if it wasn't from their list of integrations. Great job!

Gorgias is intuitive and easy to use, loving it so far! Additionally, their customer support team has been available to help answer any questions we've had, 24/7. Awesome app and great group of people behind it! Would highly recommend.

We have tested other apps out there but none can live up to the great support of Gorgias AND how their hustling getting MANY app integrations!!

The backend is stupid simple to use, very easy to keep track of all the tickets, integrations and so on all in a simple drop down menu.

Ive sent in my recommendations and they have been very receptive.

Thanks again for an awesome app and looking forward to the additions!!

We tested a couple different apps for customer service. The level of integration with Shopify is a cut above the competition, enabling us to streamline operations and increase efficiency. Setup was straightforward, and the Gorgias team has been terrific and responsive to questions and requests for help. We are pleased!

What a wonderful app. I was skeptical at first, but with the free 300 tickets I gave it a go. I was surprised at how easy it is to work. A elementary school kid could use this app its so easy. Its taken a whole lot off our table, by making these so easy. I would recommend giving this a go.

We used Desk.com for the last two years and while it was okay, it was certainly nothing exceptional like Gorgias has been. From being able to access, cancel, refund, etc orders right from your inbox to the excellent support, simple usability, and improved efficiency, I would 100% recommend Gorgias. Aasif was particularly helpful in launching our rather unique setup.

The help desk is awesome!
If you have a question they get back to you very quickly!

I am new to the Gorgias platform and given that I have questions, I used the Live chat & Helpdesk to communicate with the team. Within no-time there was an answer on their part which made it easier and faster for me to know more about this platform.

We have been impressed with the easy transition to Gorgias from our previous platform and have been especially appreciative of all of the help from the onboarding teams to get us set up for success quickly!

Absolutely the best customer service app on shopify! Seamless integration and 5 star service from Romain.