Valutazione complessiva
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
23 agosto 2023

I love Gorgias and the way it makes CX seamless - I've tried multiple other helpdesks and Gorgias has been my absolute fav so far!

Stati Uniti
Oltre un anno di utilizzo dell’app
Gorgias Inc. ha risposto 25 agosto 2023

Wow, we're absolutely thrilled to hear that you love Gorgias and how it's rocking your customer experience! We totally get that there are many options out there, so it's awesome to be your top pick. Thank you for sharing! 🙌

If you ever want to chat or need anything at all, we're here and ready to help. Keep enjoying Gorgias and that smooth CX flow! 🚀🌟

17 agosto 2023

Love Gorgias, user friendly. I wish the old search was still available. All in all love using Gorgias!

Stati Uniti
Oltre 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 21 agosto 2023

What a pleasure to hear that we are loved that much. Thank you for that! 💜

We'll keep striving to improve in each segment of our service, to keep up with your great impression about us. 🙏

22 agosto 2023

I am absolutely thrilled to give a 5- star review to this exceptional service provider. Their product quality as well as customer service is outstanding. I can confidently say that this service provider has won me over as a loyal customer.

Ombisi - The Gadget Store
5 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 24 agosto 2023

Oh, my! What more can one ask for? 😆

Team, thanks so much - we're happy to hear that you've had such an amazing ride with us. That's what we're all about and it's a true pleasure that you've recognized that.

We're sending you a lot of virtual hugs! 🤗

21 settembre 2023

Really great support when needed.

Regno Unito
Oltre 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 27 settembre 2023

That's just who we are! 💪

And we can surely relate to what you mean when you say "really great support" – clear communication is like a breath of fresh air.

Thank you so much for recognizing our dedication and efforts. Here's to many, many years in front of us. 🥂

7 agosto 2023

Great customer support; they were able to help with issues integrating into the new system quickly and efficiently! Although my team has been having technical issues in some areas, the support team has been very helpful in getting us back on track.

Freedom Street Garage
Stati Uniti
3 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 9 agosto 2023

Hey, Freedom Street Garage Team (simply loving the name)! 😉

Thank you so much for taking the time to let us know of the great experience you had with our Integrations Team. It's highly appreciated. We're very proud of the way our Crew works and we're always happy to hear that they've managed to reach your expectations.

Here's to many more years in front of us! 🥂

26 luglio 2023

Marijana was courteous and professional. She responded with detail and explained things in a way I could understand! I very much appreciate excellent service!

Primal Kitchen
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Gorgias Inc. ha risposto 28 luglio 2023

Hi Primal Kitchen Team,
Thank you so much for taking the time to share your lovely feedback about your experience with us! 🌟
Your kind words warm our hearts and brighten our day! We are thrilled to hear that Marijana provided courteous and professional service, going the extra mile to ensure you felt well-informed and at ease. It's our mission to deliver excellence, and it brings us immense joy to know that we succeeded in meeting your expectations. 🍀

30 ottobre 2023

Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.

Stati Uniti
10 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 1 novembre 2023

Hi, Wondery!

Thank you for your kind words! 🙏

We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far.

Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏

14 luglio 2023

We recently had an amazing experience with Gorgias! Their platform was incredibly user-friendly and efficient, making it easy to manage customer support needs. The team behind Gorgias was knowledgeable and helpful, providing great service whenever we needed assistance. We were impressed with how seamless the entire process was, from getting started with the platform to resolving any issues that came up. We would highly recommend Gorgias to anyone looking for a top-notch customer support solution. Thank you so much for all your help!

Stati Uniti
4 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 18 luglio 2023

Fantastic! ✨

Anytime, Team! What an honor to hear that you found both our Team and our platform to be truly great. We'll do our best to continue to live up to your lovely impression of us.

Feel free to contact us whenever you need our help or have questions for us, we'll be more than happy to assist you. 🤗

28 giugno 2023

We're a small company with only two CS agents. We've been on Gorgias for a few years now and recently switched our Voice service to their native VOIP solution, switching AWAY from Aircall. It was a great decision. Aircall was very difficult to work with, prone to hacking, and had pretty bad overall service. Gorgias has been great. Not only is the voice solution easier to use, but it also integrates SMS very cleanly, and Gorgias customer service is fantastic. Their porting team got our numbers ported over within mere days. Two thumbs up.

Meghan Fabulous
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 29 giugno 2023

We're so chuffed to hear that you find our service to be worthy of these shiny 5 stars from the very start. 🙏 Thanks a bunch for taking the time to post a review about the experience you've had with us so far. We'll do our best to continue to provide you with the same level of service and raise the bar even higher. ⭐️

P.S. Your Gorgias Crew is sending lots of love to your Fabulous Duo! 💛

3 luglio 2023

I am enjoying Gorgias and all of the additional features they offer. It's really refreshing to have someone in your corner from the platforms side. Jack is a great account manager and I truly appreciate all the help he provides.

Additionally, customer support is great and quick.

Nothing negative to say, the ride has been very pleasant so far!

Paesi Bassi
Circa 4 anni di utilizzo dell’app
Gorgias Inc. ha risposto 4 luglio 2023

We are so glad to hear that Gorgias is exactly what you need. Jack is a terrific associate, and we are blessed to have him, so we will make sure to share your appraisal with him. Thank you for the 5-star review, and always count on us to put you first! 🙏