Valutazione complessiva
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
12 aprile 2017

Incredible support & customer service. Turned out that I was looking for something geared towards mobile devices, but if you're looking for desktop / web app, Gorgias is the way to go... it wasn't for me, but the support alone warranted a 5-star review.

Get Indezone
2 giorni di utilizzo dell’app
17 maggio 2017

Integrated easily with my gmail account and the chat was easily implemented onto my store. The best part is the customers details are displayed during chat

Step One Clothing
2 giorni di utilizzo dell’app
11 settembre 2019

Brilliant work by a winning team. Gorgias is a game changer for automated and scalable customer service. Once you get to know the rules and macros, you can truly make this a productive experience. I also managed to get inbound SMS working with SMSBump, which funnels in as a new ticket and I can reply to (VIA SMS!), which is brilliant.

Stati Uniti
1 giorno di utilizzo dell’app
13 dicembre 2017

Love this app!!!! So good as it pulls all customer care into the one place instead of using different apps, programs, sites!!

Integration was easy and quick, and the guys are AMAZING and so helpful!!

Thank you :)

1 giorno di utilizzo dell’app
Data modifica: 3 aprile 2019

I have loved my experience with Gorgias so far. I've used MANY helpdesks with MANY bells and whistles and I'm really excited about my decision to go with Gorgias. The interface is simple. Everything is condensed into one place. Integration took 5 minutes (which is truly unheard of) and the customer experience is exceptional. I've been working with (harassing) Aasif for the last few months and he is always kind, down to earth, and more than willing to help. He is there for technical support as well as general e-comm advice and for me, that was a key differentiator. I never felt like my experience was overly salesy- it always felt friend to friend. Gorgias is continuing to innovate and push the boundaries and I'm excited to see how we scale with them.

Stati Uniti
1 giorno di utilizzo dell’app
6 settembre 2021

So far so good. Moved from Zendesk Chat to this and it's been quite a simple migration and looking forward to using all the features

Circa 17 ore di utilizzo dell’app
25 aprile 2019

Works very well. Customer care is super. I love this app. Perfect for manage customer in one plaece.

Helixita - Natura Curativa
Circa 7 ore di utilizzo dell’app
1 maggio 2017

A great app, I see a lot of potential down the road...
Download it today!

Funboards Dk
Circa 2 ore di utilizzo dell’app
Data modifica: 29 agosto 2019

I've tried various helpdesks in my store from the incumbent to a spreadsheet and everything inbetween.

I was blown away at how easy the setup Gorgias was to pull in our customer information and eliminate having to open multiple tabs for things.
I also really like the integrations, specifically recharge for us.

Full disclosure, I liked the platform so much, I applied for a job with Gorgias and got it!

Treats Happen
13 marzo 2020

Their team is extremely responsive and helped me out with multiple issues. Loved dealing with them!

Seek Discomfort
Stati Uniti