レビュー (705)

総合評価
4.3
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の8%は1つ星です
2020年5月12日

Gorgias is great! Really helpful CS as well. They have been amazing, especially during COVID19 times.

Moonglow Jewelry
アメリカ合衆国
アプリの使用期間:約2年
2020年4月8日

Friendly, professional and efficient services all the time! Very satisfied with Gorgias and would recommend.

BlackboxMyCar Canada
カナダ
アプリの使用期間:約2年
2020年2月12日

Great service, the guys helped me so much! They went above and beyond to make sure everything was right and I was happy and felt reassured with the concerns I had, very helpful! 10/10

Gullygarms
イギリス
アプリの使用期間:約2年
2019年12月4日

Gorgias has streamlined our communication with customers. Their support is fast efficient as well.

Luxy Hair
アメリカ合衆国
アプリの使用期間:約2年
2020年3月11日

Live chat really reactive. Answered (politely) both to my questions that already had a solution and the ones that will be passed on to dev team. I'm not yet an expert user but Gorgias seems to be already extremely powerful and will continue to update the app with tons of useful features. Keep going on.

Wopilo
フランス
アプリの使用期間:約2年
2023年3月23日

The agents I have interacted with were very knowledgeable and quick with their responses to my requests. Thank you!

KAGED
アメリカ合衆国
アプリの使用期間:約2年
Gorgias Inc.が返信しました 2023年3月25日

Thanks a bunch for giving a shout-out to our astounding Support Team! May we continue to provide you with our award-winning service for many years to come. 🤗

2021年11月12日

Gorgias Customer Service is excellent and their product is super helpful for our customer service agents. Senka answered my questions in a loom video in a timely, super helpful way and we were good to go. Highly recommended.

Austin and Kat
アメリカ合衆国
アプリの使用期間:2年弱
2021年8月6日

We use this app for about 3 months, and we enjoy it! Our favorite things are the snooze button, we can leave internal notes btw the team and merge tickets so we can have everything organized. Of course, need a few adjustments, however, Gorgias is always improving and the customer service is always ready to help. Great!

Little Lona
アメリカ合衆国
アプリの使用期間:2年弱
2023年4月24日

Such a great team! Their support agents are quick and helpful, as well as our awesome CSM! I definitely appreciate the town hall meetings and how client-focused the whole team is at Gorgias. They're always eager to hear from their clients and always pushing to make the app better for us.

Clare V.
アメリカ合衆国
アプリの使用期間:2年弱
Gorgias Inc.が返信しました 2023年4月27日

Dear Clare, it’s super-duper amazing to hear that you love Gorgias! This is simply music to our ears. Please feel free to get in touch whenever you need any assistance. We'll always be at your disposal. 🤗

2020年11月10日

Customer Service has been really great. There have been multiple times I've messaged directly into their chat feature and the rep has spent more than required time to help me. Highly recommend this app.

AXD4
アメリカ合衆国
アプリの使用期間:2年弱