レビュー (704)

総合評価
4.3
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の8%は1つ星です
2020年4月16日

I'm using gorgias for over an year and very satisfied. It is very simple for my agents to answer all tickets and keep track of everything. I've moved out from zendesk which I was very unsatisfied with and service was bad.

AtPerry's Healing Crystals
アメリカ合衆国
アプリの使用期間:1年以上
2017年7月25日

These guys are just outstanding. They bend over backwards for customers and go above and beyond. Such a personal experience and they clearly put CX at the forefront of what they do.

In terms of the app itself, it is amazing and incredibly easy to scale. Looking forward to working closely with them

Tradeplus Test
ニュージーランド
アプリの使用期間:1年以上
2019年7月30日

Our Gorgias integration has been absolutely invaluable in cutting down on internal confusion and streamlining the customer service experience we are able to offer our customers. Tracking and compiling Shopify customer data, order history, and all points of contact with a customer has enabled us to seamlessly transfer customers between sales reps and has made our team a lot more efficient. I would highly recommend Gorgias to anyone, especially small, efficiency-minded teams.

Cable Bullet
アメリカ合衆国
アプリの使用期間:1年以上
2019年3月27日

Our company switched from Zendesk to Gorgias when we were expanding our business. The on-boarding from Zendesk to Gorgias was incredibly efficient and helped my whole team transition. I love that they are striving to build what their customers need. Gorgias actually reaches out and asks their customers what they can be doing better and they take those reviews and actually make things better. Could not be happier with our switch.

Power by Lachlan
オーストラリア
アプリの使用期間:1年以上
2021年4月6日

Gorgias has worked out great for us and every time I've had a question on the backend, their support staff has been incredibly helpful. Adding Gorgias has been great for us.

Surthrival - Premium Supplements
アメリカ合衆国
アプリの使用期間:約1年
2021年11月16日

Always improving and getting better, great customer service and constant support, very easy to work with!

Enjoy Flowers
アメリカ合衆国
アプリの使用期間:約1年
2020年3月30日

Gorgias has been a dream to work with. Our customer support team has benefited so much from not only this app but also the wonderful people who support it! Gorgias integrates smoothly, pulls in most social media pages, and provides a high end customer experience without the high end price tag. If you have any questions about settings or your account in general, the Gorgias support team is always very helpful and kind!

RZ Mask
アメリカ合衆国
アプリの使用期間:約1年
2018年1月25日

So far we are in love with Gorgias! The training and support are outstanding. Very intuitive program with lots of features that will save us a lot of time and energy. Love how it integrates all of our programs together. We feel like this will make us even more efficient and successful!

Centsofstyle
アメリカ合衆国
アプリの使用期間:約1年
2023年5月19日

The helpdesk is very fast with replies, and always help with any problems I have. If the agent is not able to fix the issue, they pass it over to those who can and always help in a timely manner. Thank you!

Noughty UK
イギリス
アプリの使用期間:約1年
Gorgias Inc.が返信しました 2023年5月24日

Team, we're so pleased to hear that you have such a great opinion about our service and the Teams. We'll do our best to keep up that way. 🙏

2020年4月7日

Best support app out there, managing facebook, instagram, emails and linking shopify so smoothly, recommend it.

Blinx underwear
アラブ首長国連邦
アプリの使用期間:約1年