レビュー (705)

総合評価
4.3
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の8%は1つ星です
2022年1月24日

Very helpful app and responsive team. Have only used it a couple of times, but to great success so far.

Good Stock
アメリカ合衆国
アプリの使用期間:10ヶ月
2023年10月30日

Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.

Wondery
アメリカ合衆国
アプリの使用期間:10ヶ月
Gorgias Inc.が返信しました 2023年11月1日

Hi, Wondery!

Thank you for your kind words! 🙏

We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far.

Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏

2021年12月28日

I love Gorgias! The opportunities to automate and customize your workflows are endless; CX challenges are different everywhere and I love that Gorgias gets that. Djurdjica was super helpful and got back to me right away about my question, too :)

Clare
アメリカ合衆国
アプリの使用期間:10ヶ月
2020年3月3日

Gorgias helps us organize support emails over our company so that we are not double helping customers to have to forward emails to the right person.

BAKblade
アメリカ合衆国
アプリの使用期間:9ヶ月
2023年4月27日

Quick to identify an issue we recently had and implement a fix! Their hardwork, dedication and efficiency is appreciated

Beekman 1802
アメリカ合衆国
アプリの使用期間:9ヶ月
Gorgias Inc.が返信しました 2023年5月3日

Making us proud here, Team. We're truly glad to hear that you've had a great experience and we surely look forward to keep providing you with the highest-quality service in the future. Thank you for your kind words! 🙏

2023年5月24日

I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!

Bar Stool Home
オーストラリア
アプリの使用期間:9ヶ月
Gorgias Inc.が返信しました 2023年5月25日

We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏

2021年11月2日

I am currently reworking a tagging system and needed back to back help today. Senka Korac gave thoughtful and expanded answers as well took the time to troubleshoot all possible avenues for future issues.

Ten Thousand
アメリカ合衆国
アプリの使用期間:9ヶ月
2021年2月12日

Very quick customer service on their end, and always helpful with providing details. I love that this integrates with our e-commerce platform that makes so many things automated for our staff. Easy to learn the system. Great job!!

Cook Store
カナダ
アプリの使用期間:9ヶ月
2017年9月13日

This apps is really really great. Thanks you so much for this usefull apps.
Before Gorgias i had to read each mail, go to shoppify to find the order number, go to my supplier webstite to take the tacking number, go to facebook ...

Now with gorgias it's really easy et very fast.

And the support is so friendly and so quick to answer.

Thanks you so much

Cuisine Fabou
フランス
アプリの使用期間:9ヶ月
2023年4月5日

Was using Zendesk before, and Gorgias has quite a few things they do better, especially so if Shopify is in your tech stack. Highly recommend, and definitely keep an eye out on the "upcoming features" calendar as this is one of the few companies that have executed more often than not on their planned (and communicated) improvements to their platform.

n+ | Mercedes AMG F1 Bikes US
アメリカ合衆国
アプリの使用期間:9ヶ月
Gorgias Inc.が返信しました 2023年4月7日

We’re elated to learn that you’re enjoying your Gorgias journey and that we have exceeded your expectations! You and all the Teams out there who decided to join us are our motivation. We’ll continue to work on maintaining top-quality service. 💛