レビュー (705)

総合評価
4.3
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の8%は1つ星です
2023年3月30日

An excellent option for Shopify+Whatsapp integration. So far so good. The best option after trying other competitors.

Bañoidea
スペイン
アプリの使用期間:約1ヶ月
Gorgias Inc.が返信しました 2023年3月30日

How delighted are we to read your feedback! 🙏 We pride ourselves in offering the best in terms of service and reliability… It seems we’re doing a really good job. Thank you, Team! 🤗

2017年10月23日

Great app! Great support! Best value out there so far

Purelei
ドイツ
アプリの使用期間:3年弱
2019年11月22日

Hands down the best customer support app for Shopify owners. I've used Helpscout, Zendesk and Desk.com and Gorgias beats them all. You can tell that they were built from the ground up for Shopify.

Ballsy
アメリカ合衆国
アプリの使用期間:3年弱
2020年3月4日

Great app and wonderful customer service. They always reply promptly to solve our question. Very helpful~

Pretty Neat Creative
シンガポール
アプリの使用期間:2年以上
編集日:2019年4月3日

I have loved my experience with Gorgias so far. I've used MANY helpdesks with MANY bells and whistles and I'm really excited about my decision to go with Gorgias. The interface is simple. Everything is condensed into one place. Integration took 5 minutes (which is truly unheard of) and the customer experience is exceptional. I've been working with (harassing) Aasif for the last few months and he is always kind, down to earth, and more than willing to help. He is there for technical support as well as general e-comm advice and for me, that was a key differentiator. I never felt like my experience was overly salesy- it always felt friend to friend. Gorgias is continuing to innovate and push the boundaries and I'm excited to see how we scale with them.

shop-prima
アメリカ合衆国
アプリの使用期間:2年以上
2019年5月24日

Gorgias is gorgeous! Words cannot describe the feeling of how my business has become so much easier after switching from Zendesk. Im not a tech guru noir have I time to spend endless hours in reading manuals trying to figure out how to implement software. Gorgias customer service is amazing and overall experience Gorgias / Shopify is like: Where the f™¢‰ have you been :D ??? Gorgias is so easy to set up and use and it makes no sense not using it if you are like me and want to have great customer service.

Brandson Iceland
アイスランド
アプリの使用期間:2年以上
2017年11月20日

Berfore Gorgias it use to take 5 minutes to research a customers order. The Gorgias app has simplified our process and allowed us to answer customer in a timely manner. The best app has made the busy season easier.

Oldrow
アメリカ合衆国
アプリの使用期間:2年以上
2020年1月30日

Truth be told, we'd be lost without Gorgias. We've used other customer support apps in the past and they don't come near to Gorgias. It syncs seamlessly with Shopify and is extremely easy to use. You can set Macros for quick responses, quickly assign tickets to other agents, etc.

This app is a MUST.

Their support is also very helpful in case you run into any issue. 5 stars all the way.

ALPAKA
アメリカ合衆国
アプリの使用期間:2年以上
2018年6月11日

Highly recommend Gorgias. Easy setup. Feature-rich. Blows both Zendesk and Kustomer away on price.

Flagpole Staging
アメリカ合衆国
アプリの使用期間:2年以上
2019年9月23日

very helpful and responsive rep! I got the answer to my inquiry right away. I am giving it a 5-star rating! :)

Namastetics
カナダ
アプリの使用期間:2年以上