Gorgias

After trying many apps for customer support we stuck on Gorgias, very simple, clean yet productive app. Gorgias customer support is awesome, they help to fix things wholeheartedly which shows real professionalism. Hopefully they will roll out new features soon. Good Luck!

App works great and their customer service is even better. Asked just a simple question and they went in and set everything up for me.

support team is awesome! always helpful, Gorgias makes everything easier! highly recommend, always get an answer with questions within minutes!

This app is amazing! We have been struggling trying to keep up with increased support emails and this app seamlessly integrated with our Shopify instance and allows us to automate a lot of our support responses.

We were also able to integrate our Facebook and chat support which has decreased the amount of time that our technicians must spend answering calls as well as decreased the number of applications that needed to be used to respond to everyone.

The support from the developers has been top notch and have taken our suggestions and work to implement them.

Amazing app! Gorgias = Gorgeous for sure!

Excellent customer service! They have always good answers and solutions on the problem. Very helpful!

Very helpful app and responsive team. Have only used it a couple of times, but to great success so far.

I love Gorgias! The opportunities to automate and customize your workflows are endless; CX challenges are different everywhere and I love that Gorgias gets that. Djurdjica was super helpful and got back to me right away about my question, too :)

Gorgias helps us organize support emails over our company so that we are not double helping customers to have to forward emails to the right person.

I am currently reworking a tagging system and needed back to back help today. Senka Korac gave thoughtful and expanded answers as well took the time to troubleshoot all possible avenues for future issues.

Very quick customer service on their end, and always helpful with providing details. I love that this integrates with our e-commerce platform that makes so many things automated for our staff. Easy to learn the system. Great job!!