レビュー (705)

総合評価
4.3
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の8%は1つ星です
2020年3月10日

Gorgias has streamlined our customer service responses. Their customer service team has always been very receptive to requests and helping me find solutions.

Safe Ride 4 Kids
アメリカ合衆国
アプリの使用期間:6ヶ月
2018年10月9日

Everyone has been so helpful with questions when we made the switch over to Gorgias and the platform is really intuitive and easy to use. So many time-saving measures to increase efficiency within the app as well.

Marine Layer
アメリカ合衆国
アプリの使用期間:6ヶ月
2017年4月5日

Great support team, quick to answer. Love the way it pulls in emails and FB chat (among other things)

Fidget Hq
アメリカ合衆国
アプリの使用期間:6ヶ月
2020年11月11日

We just changed to this app. Their customer service is prompt in assisting us with our concerns and providing resolutions.

LYFE Fuel
アメリカ合衆国
アプリの使用期間:6ヶ月
2020年6月11日

It is always a pleasure to chat with and get help from the support team, both Aleksandra and Nikola. And the Gorgias software is a pleasure to work in.

Seniorshoppen
デンマーク
アプリの使用期間:6ヶ月
2019年10月28日

Really great responsive customer service team! I highly recommend using Gorgias to ease and streamline customer service!

Mixology
アメリカ合衆国
アプリの使用期間:6ヶ月
2020年3月23日

Fantastic app and fantastic support. The app is a game changer with all the automation and ease of use for my CS people. Support is great particularly during COVID time with good support to clients.

Petite Studio
アメリカ合衆国
アプリの使用期間:6ヶ月
2020年2月4日

I have been using this app for a while and find it really efficient and has dramatically reduced my admin time.

Pretty Little Designs Pty Ltd
オーストラリア
アプリの使用期間:6ヶ月
2020年4月14日

It's the only Help Desk that I need! Good thing I found them first. I didn't need to look for an alternative.

Their support also answers very quickly!

Consistent Home Delivery
フィリピン
アプリの使用期間:6ヶ月
編集日:2022年11月16日

I have had a great experience on my second try on getting Gorgias set up. The first time there were many issues. Amy Elenius reached out to me and has worked with me to get all my issues resolved and up and running. I look forward to growing my business by offering excellent customer service now that I have the perfect tool to do it. Thank you

Coastal Gifts Inc
アメリカ合衆国
アプリの使用期間:6ヶ月
Gorgias Inc.が返信しました 2022年10月3日

Dear Team,

We're sorry to hear how you feel about your experience with Gorgias, and about everything you've stated.

We can assure you that we are committed to resolving these matters, and are sorry that you remain dissatisfied despite all our efforts and advice on the resolution of all the issues in question. We have addressed the ones you have been having by asking for more information which would immensely help our Advanced Tech Team investigate these queries further.

This being said, we'd be more than happy to have this worked on and sorted out for you as soon as we've been provided with the necessary pieces of information.

We're sincerely grateful for your patience and cooperation.