Gorgias

Best tool integrated with Shopify. Their team is agile, delivering multiple quality of life updates upon the time.

I am absolutely thrilled to give a 5- star review to this exceptional service provider. Their product quality as well as customer service is outstanding. I can confidently say that this service provider has won me over as a loyal customer.

FANTASTIC!! Such a straightforward platform to use! The customer service team are always on hand to help out if you need assistance, especially via the live chat feature. I highly recommend!

super assisted by the cs team, specifically Marija Danilovic! Hands up for the CS assistance! She reviewed and verified until closure of issue

By far, the best customer support I have ever experienced. The app and the back team is top-notch quality.

We use this app to help organize and automate some customer replies and it is awesome so far. Great support too.

I spent many months and tireless research hunting for a good CRM system, Gorgias has been great so far. It's clean, and works for our startup. They are constantly updating, which is encouraging to see. I would like to continue to see developments with the mobile app, but apart from that it has been smooth sailing. Their customer service team is also very responsive, which for some reason is a rarity among customer service management systems. Would recommend. - Essie | Head of Customer Service at Yardbird

We absolutely Love Gorgias! The helpdesk exceeds our expectations. It allows us to automate simple tasks, organize and assign tickets efficiently and manage our customer service department with customer care in mind. On top of all that the support team at Gorgias is very helpful and always available to assist us with our inquiries. Would highly recommend it to any team looking to streamline their customer service process especially if you use Shopify for sales.

Really just a fantastic app. Built specifically for Shopify so it integrates perfectly. Their support team is also super-responsive and they're always rolling out new features in response to user feedback. I came from using Zendesk and HATED it, but Gorgias is the perfect Shopify ticketing system. Can't recommend highly enough!

It works fine! This is the third helpdesk app I worked with and I’m very pleased. It is deeply integrated with Shopify so you can do a lot from the help desk app, makes it great to work with. Also works fine with the Shopify contact form which was not the case with the earlier helpdesk apps. Great customer support.