Gorgias , 690件のレビュー

Incredible support & customer service. Turned out that I was looking for something geared towards mobile devices, but if you're looking for desktop / web app, Gorgias is the way to go... it wasn't for me, but the support alone warranted a 5-star review.

Integrated easily with my gmail account and the chat was easily implemented onto my store. The best part is the customers details are displayed during chat

Brilliant work by a winning team. Gorgias is a game changer for automated and scalable customer service. Once you get to know the rules and macros, you can truly make this a productive experience. I also managed to get inbound SMS working with SMSBump, which funnels in as a new ticket and I can reply to (VIA SMS!), which is brilliant.

So far so good. Moved from Zendesk Chat to this and it's been quite a simple migration and looking forward to using all the features

Works very well. Customer care is super. I love this app. Perfect for manage customer in one plaece.

A great app, I see a lot of potential down the road...
Download it today!

Their team is extremely responsive and helped me out with multiple issues. Loved dealing with them!

I've tried various helpdesks in my store from the incumbent to a spreadsheet and everything inbetween.

I was blown away at how easy the setup Gorgias was to pull in our customer information and eliminate having to open multiple tabs for things.
I also really like the integrations, specifically recharge for us.

Full disclosure, I liked the platform so much, I applied for a job with Gorgias and got it!