Gorgias ‑ Helpdesk & Live Chat , 593件のレビュー

総合評価
4.4
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2023年3月31日

Brilliant platform. Easy to use. Customer support is outstanding. Would highly recommend for any ecommerce brand needing an easy way to manage customer support and social media tickets

Merwave
イギリス
アプリの利用期間:約2ヶ月
Gorgias Incが返信しました 2023年4月3日

Thank you for your kind words! 🙏 It’s a pure joy to know that you sincerely love Gorgias. We’d like to make sure that you remain satisfied, so if there’s anything that we would be able to assist you with, you know where to find us. 🤗

2023年3月30日

Responsive team, with a robust platform that is regularly updated and enhanced. Gorgias has provided the tools and support our business has needed to continously scale up.

Village Craft & Candle
カナダ
アプリの利用期間:2年弱
Gorgias Incが返信しました 2023年3月30日

Dear Team, we truly appreciate you taking the time to share your impressions about our crew and our platform. We’re truly thrilled to see that we’re making a positive impact. We look forward to having you on board for a long time! 🙏

2023年3月30日

An excellent option for Shopify+Whatsapp integration. So far so good. The best option after trying other competitors.

Bañoidea
スペイン
アプリの利用期間:約1ヶ月
Gorgias Incが返信しました 2023年3月30日

How delighted are we to read your feedback! 🙏 We pride ourselves in offering the best in terms of service and reliability… It seems we’re doing a really good job. Thank you, Team! 🤗

2023年3月29日

Gorgias is an amazing app and has been instrumental in our customer support team's success. Their team is always helpful. Our recent need for help with their support team was resolved efficiently and successfully.

JAXXON
アメリカ合衆国
アプリの利用期間:3年以上
Gorgias Incが返信しました 2023年3月30日

It is fantastic to hear that you’re enjoying our amazing platform! 🙏 If you have any idea that you’d like to us implement, or if there’s anything else we can do to make your experience even more enjoyable, we’d be more than happy to have a nice chat with you and your Team. 😊

2023年3月28日

Their team has been providing support and assistance ,and responding to questions in a timely manner. Then will also consider our actual usage when handing over more features to us!

thatskyshop
アメリカ合衆国
アプリの利用期間:2年以上
Gorgias Incが返信しました 2023年3月28日

We truly appreciate you taking the time to write this review, Team! 🙏 We’d like to ensure that you’re provided with the best experience we can offer, so if there’s anything that we can do, your Gorgias Crew will always be there to save the day. 🤗

2023年3月27日

Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.

MìLà
アメリカ合衆国
アプリの利用期間:2年以上
Gorgias Incが返信しました 2023年3月28日

We’re so delighted to hear about your experience! 🎉 What we strive for is to be the best. Thank you so much for sharing your feedback and for choosing us in the first place. 🙏

2023年3月27日

Honestly can't imagine life without Gorgias now! It saves so much time as we have templates for all of the most common customer service questions, and we've created an online help centre where customers can find replies to common queries without having to get in touch, which has further reduced the number if enquiries. The support team at Gorgias are really helpful and friendly too. Would definitely recommend :)

Angel & Dove
イギリス
アプリの利用期間:9ヶ月
Gorgias Incが返信しました 2023年3月28日

Thank you for writing a short story about your experience with us, Team! 💛 It truly makes us happy to hear that you are enjoying our platform. If you have any idea about a feature that you’d like us to implement, or if there’s anything else we can do to make your experience even more enjoyable, we’ll always be at your disposal. 😉

2023年3月23日

I love Gorgias!
The app is perfectly integrated with Shopify, couldn't live without it. And their customer service responds in a few hours (normal you will say for a customer service app x)
Keep it up!

MoEa
フランス
アプリの利用期間:1年以上
Gorgias Incが返信しました 2023年3月25日

Reading this wonderful message while enjoying today's first cup of coffee - is there a better way to start a day? 😀 Our Team will be thrilled to read this lovely feedback of yours. Delivering exceptional support is what we're all about, and that'll never change!

2023年3月23日

The agents I have interacted with were very knowledgeable and quick with their responses to my requests. Thank you!

KAGED
アメリカ合衆国
アプリの利用期間:約2年
Gorgias Incが返信しました 2023年3月25日

Thanks a bunch for giving a shout-out to our astounding Support Team! May we continue to provide you with our award-winning service for many years to come. 🤗

2023年3月23日

Love this app. Great software and customer service. Integrates well with my tech stack (Shopify etc.).

Hiya Health | Essential Super Nutrients for Kids
アメリカ合衆国
アプリの利用期間:約3年
Gorgias Incが返信しました 2023年3月25日

Dear Team,

It makes us extremely happy to read about your experience with us. Thank you so much for sharing it with everyone! We’ll definitely make sure to keep up the good work so that your journey with us gets even more enjoyable in the future. 🙏