Gorgias , 692件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の8%は1つ星です
2020年8月5日

Gorgias is intuitive and easy to use, loving it so far! Additionally, their customer support team has been available to help answer any questions we've had, 24/7. Awesome app and great group of people behind it! Would highly recommend.

Gladskin
アメリカ合衆国
アプリの使用期間:約2ヶ月
2017年11月6日

We have tested other apps out there but none can live up to the great support of Gorgias AND how their hustling getting MANY app integrations!!

The backend is stupid simple to use, very easy to keep track of all the tickets, integrations and so on all in a simple drop down menu.

Ive sent in my recommendations and they have been very receptive.

Thanks again for an awesome app and looking forward to the additions!!

Truck Mount Forums
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年10月3日

The features of this app make it so easy to interact with customers and I was really impressed with the onboarding process. Jami was amazing. She walked me through the app features that she felt would best meet the needs of my business. This was very impressive and showed that she had taken the time to learn about my website and my brand. The app itself is just as amazing. Gorgias makes things really user-friendly with the toggle on and off feature. I have not taken the time to explore all of the features but it seems to me Gorgias has provided a one stop shop for all things customer service.

Nifty Wigs
アメリカ合衆国
アプリの使用期間:6日
Gorgias Inc.が返信しました 2023年10月9日

Hi Nifty Wigs team!
Thanks for the awesome review! We loved being of service to you and are happy to hear that the app is fulfilling your needs. We count ourselves lucky for customers like you and we are glad to hear that Jami's professionalism and kindness were reflected in your experience! ✨

2018年8月29日

We tested a couple different apps for customer service. The level of integration with Shopify is a cut above the competition, enabling us to streamline operations and increase efficiency. Setup was straightforward, and the Gorgias team has been terrific and responsive to questions and requests for help. We are pleased!

Name Stories
アメリカ合衆国
アプリの使用期間:約2ヶ月
2017年4月5日

What a wonderful app. I was skeptical at first, but with the free 300 tickets I gave it a go. I was surprised at how easy it is to work. A elementary school kid could use this app its so easy. Its taken a whole lot off our table, by making these so easy. I would recommend giving this a go.

Four Kings Clothing
アメリカ合衆国
アプリの使用期間:約2ヶ月
2018年8月8日

The help desk is awesome!
If you have a question they get back to you very quickly!

Dinkydoo Fabrics Notions
カナダ
アプリの使用期間:約2ヶ月
2020年5月29日

I am new to the Gorgias platform and given that I have questions, I used the Live chat & Helpdesk to communicate with the team. Within no-time there was an answer on their part which made it easier and faster for me to know more about this platform.

Aruba Aloe
アルバ
アプリの使用期間:約2ヶ月
2023年4月21日

We have been impressed with the easy transition to Gorgias from our previous platform and have been especially appreciative of all of the help from the onboarding teams to get us set up for success quickly!

Rowan, Inc.
アメリカ合衆国
アプリの使用期間:約1ヶ月
Gorgias Inc.が返信しました 2023年4月25日

We are delighted to see this review, Team. 🙏 There is nothing more rewarding than to know how satisfied you are both with our platform and our Team. We'll do our best to become even better in the future! 🤗

2017年5月30日

Absolutely the best customer service app on shopify! Seamless integration and 5 star service from Romain.

Flower Chimp
マレーシア
アプリの使用期間:約1ヶ月
2018年7月22日

Great product, helped us get more organized and scale our business.

Pop Up Planter
アメリカ合衆国
アプリの使用期間:約1ヶ月