Gorgias , 690件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の8%は1つ星です
2023年6月5日

Very helpful. I may have had the easiest issue ever, but still it was solved in seconds. Kudos! Huzzah.

Combustion Inc
アメリカ合衆国
アプリの使用期間:1年以上
Gorgias Inc.が返信しました 2023年6月7日

Thank you for the super sweet review! We're thrilled we could tackle your "easiest issue ever" lightning-fast! ⚡️ Huzzah indeed!
If you ever need a hand with anything else, we're here for you.

2023年5月22日

Great customer service and onboarding process. If there aren't any direct integrations they'll generally help you create a system that solves the issue.

OddBird Co.
アメリカ合衆国
アプリの使用期間:3ヶ月
Gorgias Inc.が返信しました 2023年5月24日

Dear Team,

We highly appreciate you taking the time to share the details of your recent experience with us. We couldn't possibly be prouder of all our Teams here at Gorgias. If you need us at any point, our amazing Support Team will be here 24/7 for you, always ready to save the day. 🙏

2023年7月13日

Gorgias is a user-friendly tool with extensive customization options. It has significantly improved my customer service efficiency. The Gorgias support team is highly responsive, and the automation features are valuable.

Stonebridge Imports
カナダ
アプリの使用期間:3ヶ月
Gorgias Inc.が返信しました 2023年7月18日

We adore hearing that - what more could we ask for?

We'll do our best to keep up that way and raise the bar even higher. With us, you're always in a win-win situation - an amazing platform with a Support Team always ready to help.

Thanks so much for the shout-out, we truly appreciate it. 🙏

2023年6月16日

Have utilized both the Helpdesk and Live Chat for assistance with onboarding new team member. Fantastic turnaround times and solid knowledge-sharing, regardless of the level of (question/feature) difficulty. Keep it up!

Lemon Perfect
アメリカ合衆国
アプリの使用期間:2年以上
Gorgias Inc.が返信しました 2023年6月19日

Oh my!

Thank you, 🍋 Perfect Team, for letting us know of your great impression of us. We'll surely be working on keeping the bar high! 🙏

2023年5月10日

Omar was fantastic; I rarely use customer service. However, your team is always proactive, informed, and efficient whenever I need it.

Reggie
アメリカ合衆国
アプリの使用期間:2年弱
Gorgias Inc.が返信しました 2023年5月18日

Omar is a true ⭐️!

We are extremely proud of him and of our entire team. We will make sure to share your kind words with everyone. Thank you so much for taking the time to share your story with us. 🙏

2023年5月28日

The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.

Aussie Pharma Direct
オーストラリア
アプリの使用期間:1年以上
Gorgias Inc.が返信しました 2023年5月29日

Thanks so much for your awesome review, Aussie Team! 🤩
We're thrilled to hear that our Support team was helpful and patient with your queries. We always strive to provide top-notch assistance to our customers, so it's great to know that we hit the mark with you. ⭐️

2023年5月22日

Customer support was top-notch! They gave solutions to the problems we're experiencing. Keep up the amazing job!

TopFoxx
アメリカ合衆国
アプリの使用期間:2年以上
Gorgias Inc.が返信しました 2023年5月24日

So thrilled to hear that you had such a lovely experience with us, Team! 💜 We'll surely keep up the good work and become even better! 🙏

2023年5月19日

Fast and accurate and very user-friendly. What more can you wish for? At a very democratic price also!

Robi Water
ベルギー
アプリの使用期間:2ヶ月
Gorgias Inc.が返信しました 2023年5月19日

We simply couldn't agree more, Robi! ⭐️ We're always keen to innovate our service to meet our customers' needs. Thank you for this excellent summary of our daily goals. 🙏

2023年9月15日

very good App, Service and Support-Team

Arktisquelle®
ドイツ
アプリの使用期間:8ヶ月
Gorgias Inc.が返信しました 2023年9月18日

Thank you so much for your feedback, Arktisquelle! We really appreciate you taking the time to share your satisfaction with our helpdesk, and we are glad to hear our service met your expectations. :)

2023年5月19日

Great experience joining Gorgias, Eryn our onboarding manager it's amazing! Providing all the support we need for this migration.

Shop Statik
アメリカ合衆国
アプリの使用期間:11日
Gorgias Inc.が返信しました 2023年5月19日

We're very pleased to hear that we are ticking all of your boxes, Team. We couldn't possibly be prouder of our stunning Eryn and her entire Team. We will do our best to keep the service up to these standards, and to live up to your first impression about us. 🙏