Recensies (699)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
5 maart 2020

Great customer support! Always there to help when a question comes up! The app works great for our customer service as well and is easy to use.

Thinline Anthem
Verenigde Staten
Meer dan 3 jaar gebruiken de app
23 november 2020

Was helped By Marija M. She was very fast and super helpful, I had all my answers and correct links needed in a matter of minutes. Very professional and extremely friendly. Thank you

RadSwan
Verenigde Staten
Meer dan 3 jaar gebruiken de app
17 juni 2020

Gorgias has been our go-to best CRM service so far. We've tried several before, but their customer service and convenient integrations with a very user-friendly interface is what we need to run our business. Very satisfied with Gorgias!

Elegatto
Verenigde Staten
Meer dan 3 jaar gebruiken de app
29 maart 2023

Gorgias is an amazing app and has been instrumental in our customer support team's success. Their team is always helpful. Our recent need for help with their support team was resolved efficiently and successfully.

JAXXON
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 30 maart 2023

It is fantastic to hear that you’re enjoying our amazing platform! 🙏 If you have any idea that you’d like to us implement, or if there’s anything else we can do to make your experience even more enjoyable, we’d be more than happy to have a nice chat with you and your Team. 😊

30 januari 2020

Gorgias has been great. It is SO nice having all of my tickets in one place. And their team always respond to my chat inquiries promptly. We will be sticking around for a while!

Goodwell Co.
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
23 maart 2023

Love this app. Great software and customer service. Integrates well with my tech stack (Shopify etc.).

Hiya Health | Essential Super Nutrients for Kids
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 25 maart 2023

Dear Team,

It makes us extremely happy to read about your experience with us. Thank you so much for sharing it with everyone! We’ll definitely make sure to keep up the good work so that your journey with us gets even more enjoyable in the future. 🙏

12 september 2023

Great start to using Gorgias. Starting with the $10 plan, limited to 50 tickets. Set up was easy and spam messages or instant closes don't count towards overall ticket count, so you can get a lot of real tickets through in that amount. Very organized within the dashboard, easy to manage support tickets.

Siam Blades
Canada
Gorgias Inc. heeft geantwoord 18 september 2023

Hi, Siam Blades Team!

Thank you so much for your positive review! 😊

We're delighted to hear you found our $10 plan valuable and that the setup was easy! Your feedback motivates us to continue improving our services to meet your needs.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you on your journey with Gorgias. Thanks again for choosing us! ⭐️

20 maart 2023

Not really understanding some of the recent negative reviews of Gorgias. This is hands down the best customer service app we've used and it is constantly improving to keep up with the changing nature of support. We are a Shopify Plus user with five stores running through a single Gorgias account and the experience is seamless. Add to this a transparent product road map with the ability for users to upvote and suggest improvements, along with a very responsive customer support team, and you've got yourself the best support app for your Shopify store.

Norlan
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 20 maart 2023

What a wonderful message to read on this first day of spring! 😊 We couldn't possibly be prouder of our Team, always ready to do everything in their power to make things happen. Your more than just kind words are our driving force and rest assured that we'll keep up the good work! 🙏

27 april 2020

The best app if you want to give a great experience and support to your customers, the macros are the best thing, no other app can do what this can. They just pull all data from Shopify and it's at a glance.

SoyMacho.com
Mexico
Ongeveer 3 jaar gebruiken de app
Bewerkt 29 juni 2020

I can't say enough awesome things about Gorgias. Finally an app (and development team) that really care and "get" the problems that small businesses have and then they built this amazing CRM that WORKS!!!! This app is a game changer.
Update: 2020 and we're still loving gorgias!!

Darn Good Yarn 2
Verenigde Staten
Ongeveer 3 jaar gebruiken de app