
Gorgias ‑ Helpdesk & Live Chat
Galerij met uitgelichte afbeeldingen






Hoogtepunten
-
Gevestigd in de Verenigde Staten
Over deze app
Geïntroduceerd
1 maart 2017
Talen
Engels
Categorieën
Chat , Beheer van ondersteuningsticketsIntegreert met
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsPast perfect bij
Shopify FlowUnify all support conversations (and related orders) to accelerate growth through happier customers.
Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.
-
Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
-
Get full customer context before answering, with order and conversation history
-
View, edit, and cancel Shopify orders without leaving the Gorgias customer view
-
Improve your support: Track team activity and support metrics on live dashboards
-
Instantly answer shopper questions with self-service menus — no agent required
Prijs
Gratis proefperiode van 7 dagenStarter plan
$10/maand
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/maand
of $600/jaar en bespaar 17%
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/maand
of $3,600/jaar en bespaar 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/maand
of $9,000/jaar en bespaar 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Starter plan
$10/maand
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/maand
of $600/jaar en bespaar 17%
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/maand
of $3,600/jaar en bespaar 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/maand
of $9,000/jaar en bespaar 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
590 recensies
The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.
Thanks so much for your awesome review, Aussie Team! 🤩
We're thrilled to hear that our Support team was helpful and patient with your queries. We always strive to provide top-notch assistance to our customers, so it's great to know that we hit the mark with you. ⭐️
I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.
Truly happy to hear that you're satisfied with our service. Thank you for taking the time to review it and post such kind comments about our Team. We're truly proud of their work. ⭐️
I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!
We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏
Over deze app
Geïntroduceerd
1 maart 2017
Talen
Engels
Categorieën
Chat , Beheer van ondersteuningsticketsIntegreert met
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsPast perfect bij
Shopify FlowGemaakt door Gorgias Inc
Over Gorgias Inc
Gemiddelde score: 4,4
6 jaar ervaring bij het maken van apps voor de Shopify App Store
Ondersteuning
Stuur een berichtsupport@gorgias.com
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Uitgelicht in
Technologie
Vegan huidverzorgingsmerk True Botanicals
Meer apps zoals deze


