Gorgias

Always responsive. I may not get full resolution on my issue due to the technical nature of the problem BUT I am always kept updated with how the team are working on the problem. I can't really ask for more than that from the Helpdesk and Chat service. Nice one!

Have utilized both the Helpdesk and Live Chat for assistance with onboarding new team member. Fantastic turnaround times and solid knowledge-sharing, regardless of the level of (question/feature) difficulty. Keep it up!

Helpful! Works great to have a centralized system for all the messages/emails from customers. It makes the customer service team efficient!

I love everything about gorgias. The support is exceptional, any questions I have are answered with fantastic detail, the last one they even made a video to show me how to filter an email into a certain view. Brilliant product and backed by even better support.

They always help me instantly - they are in your corner as well.

Thank you Vio for your speedy response and help <3

Gorgias has been a must for us. Chloe helped us massively when on-boarding. She was available to my team daily to answer questions and problem solve. We have never regretted our choice.

Gorgias is the best support platform for businesses running on Shopify. The deep Shopify integrations are an invaluable part of our support process and saves us countless hours a month. Great support as well.

Great app! Does everything we need! Great support too!

Gorgias has been super easy to use and integrate with our shopify store. You can easily update customers orders within the platform seamlessly, not having to do any back and forth in shopify.

Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.