Recensies (713)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
5 mei 2021

I have just started using this app, simple to set up once you understand how things work and the customer support is incredible! Milan has been very helpful, any questions that I have had have been answered quickly and any issues have been resolved efficiently.

Universal Works
Verenigd Koninkrijk
5 maanden gebruiken de app
2 juni 2020

Was juggling between Gorgias and Zendesk for customer service app. Went with Gorgias because it integrates seamlessly with shopify with all order information on the single page. No longer need to alt tab different windows to find information such as tracking numbers.

We have integrated chat, messenger, facebook posts, IG posts as well which is awesome. Saving you a lot of time!

I would give it a ...

Bobble Strength
Verenigde Staten
5 maanden gebruiken de app
2 juli 2020

I have just started using this app. The chat responses are quick and extremely helpful. Looking forward to exploring all the features.

Richlook
India
4 maanden gebruiken de app
23 januari 2024

At this point in time, I would say that their current rating of 4.3 (I'm giving 4 as the closest figure IMHO) is fairly indicative of where they're at -- for a TL;DR, you can look at all their 5 stars which highlight all the pros, to which I agree that Gorgias from an engineering perspective - is a pretty damn good E-commerce omnichannel helpdesk platform. In my lifetime of using Desk.com ( ...

Comfort Works Global Pte Ltd
Singapore
3 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 26 januari 2024

Hi, Team at Comfort Works!
Thank you for your honest and constructive feedback. 🙏🏼
We're thrilled you find value in Gorgias and appreciate your insights on areas for ...

22 april 2020

Gorgias is great to help streamline our customers service needs. I am a bit of a novice so still getting the hang of it but their support team is always available via chat or for a call to help with any questions I may have

republicandogs
Verenigde Staten
2 maanden gebruiken de app
3 juli 2020

We are so happy to have found Gorgias! The user interface is easy to use and we have saved so much time responding to customer service inquiries using this app rather than just the GMail we had been using. The support is friendly and quick to respond, and we have experienced no issues with the software since we started using it. There are a couple things we would love to see as this platform ...

Bread SRSLY
Verenigde Staten
Ongeveer een maand gebruiken de app
22 januari 2021

So far so good, we are fledgling users of the system with our new Shopify store. Support helpdesk is always on the case - great service. However some of zee translations in zee system are a leetle bit French.

Care Fundraising Supplies
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
7 augustus 2023

If you know how to navigate this enough, it will be a treasure specially with the price :) I just hope there will be live chats in whatever plans you have

Genius Games
Verenigde Staten
Ongeveer een maand gebruiken de app
Gorgias Inc. heeft geantwoord 9 augustus 2023

Thank you for your feedback, Team. 🙏

It's truly great to hear that you're pleased with us. Your suggestions are vital to us, as they allow us to further improve your journey. ...

31 december 2019

Nikola Dimic provided excellent support yesterday!! But it can be difficult to get a hold of the customer success or live chat help sometimes

Balance Athletica
Verenigde Staten
22 dagen gebruiken de app
3 juni 2020

Werkt super makkelijk! Je krijgt snelle reactie vanuit de klantenservice van Gorgias bij een probleem. We werken met meerdere webshops samen via dit platform. Intergratie met ander social platform heel handig! De app verbeterd zich elke keer weer!

Your Painting World
Nederland
12 dagen gebruiken de app