Recensies (713)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
11 mei 2018

Great platform and even better support. We have used Fusedesk and Desk before and this is way better than both of them. And it was able to support all of our websites in one platform which is critical to our business. And we love the integrated chat feature. Mark

Testing 1473
Verenigde Staten
Ongeveer 6 jaar gebruiken de app
7 augustus 2019

This app is a game-changer! I can see customer details, previous orders, shipping details, loyalty rewards points, and possible secondary account information from one page! I can even process refunds directly from the chat window. It has several useful integrations and is constantly making improvements! Highly recommend!

Frog Hollow Farm
Verenigde Staten
Bijna 6 jaar gebruiken de app
7 november 2017

We love using Gorgias. It is very seamless to use, beautiful, fast and the customer support is incredible. We were using another customer support platform for a few years and it never changed or improved at all. Gorgias constantly adds new features and integrations.

Sayitwithasock
Verenigde Staten
Bijna 6 jaar gebruiken de app
8 augustus 2018

The help desk is awesome!
If you have a question they get back to you very quickly!

Dinkydoo Fabrics Notions
Canada
Bijna 6 jaar gebruiken de app
29 augustus 2018

We tested a couple different apps for customer service. The level of integration with Shopify is a cut above the competition, enabling us to streamline operations and increase efficiency. Setup was straightforward, and the Gorgias team has been terrific and responsive to questions and requests for help. We are pleased!

Name Stories
Verenigde Staten
Bijna 6 jaar gebruiken de app
27 juni 2018

Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!

Mnml 4
Verenigde Staten
Bijna 6 jaar gebruiken de app
24 juli 2019

Gorgias is a superior CRM experience versus others I have used (Zendesk, Freshdesk, Intercom) and the customer support is always responsive and helpful. Really enjoy this application!

BootayBag
Verenigde Staten
Meer dan 5 jaar gebruiken de app
12 maart 2018

After having moved from Zendesk to Gorgias, our efficiency in answering tickets, tagging, and improving our customer support in general skyrocketed. Gorgias's UI is intuitive and easy to use, which allowed other team members to onboard without too much time spent training. The integrations with all the apps we use is also a huge plus! Highly recommend giving Gorgias a try!

Bokksu
Verenigde Staten
Meer dan 5 jaar gebruiken de app
19 september 2019

Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.

Reshoevn8r
Verenigde Staten
Meer dan 5 jaar gebruiken de app
24 september 2019

Their customer service is very helpful and nice. Such a genuinely nice team of people! :)

Also, the tool is extremely helpful and user-friendly.

Grace Eleyae
Verenigde Staten
Meer dan 5 jaar gebruiken de app